Summary
Overview
Work History
Education
Skills
Websites
Certification
Technicalqualifications
Timeline
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Carlos Acevedo

Belton,TX

Summary

Meticulously organized Parts Salesman with comprehensive knowledge of thousands of military vehicle parts and range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity.

Overview

21
21
years of professional experience
1
1
Certification

Work History

City Carrier

USPS
10.2018 - 07.2024
  • Planned and cased mail in sequence of delivery for designated route.
  • Navigated diverse weather conditions to deliver mail on time, demonstrating a strong commitment to job responsibilities.
  • Enhanced customer satisfaction through timely and accurate delivery of packages and correspondence.
  • Balanced workload effectively during periods of staff shortages or increased demand due to seasonal fluctuations in mail volume.
  • Assisted customers with inquiries and resolved issues promptly, fostering positive relationships within the community.
  • Handled customer complaints professionally, working towards resolution and maintaining a high level of service quality.

Equipment Records/Parts Specialist

United States Army
07.2003 - 06.2024
  • Issued parts to technicians to complete customers' repairs.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
  • Tracked parts use and charged items to customer accounts for billing.
  • Provided training to new team members on best practices in parts management, fostering a culture of continuous improvement within the department.
  • Improved forecasting accuracy by monitoring sales trends and adjusting inventory levels accordingly, preventing stock shortages during peak periods.

Education

Bachelor of Arts - Phychology

Post University
Waterbury, CT
12.2024

Skills

    Warehouse Operations

    Shipping and receiving

    Technical knowledge

    Returns processing

    Customer Service

    Supply orders

    Self Motivation

    Adaptability and Flexibility

    Reliability

    Teamwork and Collaboration

Certification

Automated Logistics Specialist

Technicalqualifications

First Responder Course

Timeline

City Carrier

USPS
10.2018 - 07.2024

Equipment Records/Parts Specialist

United States Army
07.2003 - 06.2024
Automated Logistics Specialist

Bachelor of Arts - Phychology

Post University
Carlos Acevedo