Carlos Aguilera
Chicago,IL
Summary
Proven performer in fast-paced retail environments, I excelled at SUBWAY® Restaurants by enhancing customer satisfaction and streamlining transactions. With expertise in cash handling and a knack for maintaining cleanliness, my ability to solve problems and foster customer loyalty through professionalism and courtesy stands out. Achieved significant improvements in service efficiency and customer experience.
Overview
2
2
years of professional experience
Work History
Food and Beverage Cashier
SUBWAY®Restaurants
08.2022 - 07.2024
- Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Supported team members during busy periods by multitasking effectively between cashier duties and other station responsibilities as needed.
- Collaborated with team members to provide exceptional service and maintain a clean, welcoming environment for patrons.
Cashier
Nothing Bundt Cakes
01.2024 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Maintenance Crew Member
O&R Services
01.2023 - 05.2023
- Followed maintenance checklist
- Loaded and unloaded material and moved material to storage and production areas
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, and maintenance.
- Performed minor wall repair installed dry wall and applied wallpaper
Education
High School Diploma - None
Triton College
River Grove, ILSkills
- Cleanliness and hygiene
- Food safety knowledge
- Cash handling expertise
- Professionalism and Courtesy
- Patience and Empathy
- Maintaining Composure
- Problem-Solving
- Reliable and Responsible
Timeline
Cashier
Nothing Bundt Cakes
01.2024 - 06.2024
Maintenance Crew Member
O&R Services
01.2023 - 05.2023
Food and Beverage Cashier
SUBWAY®Restaurants
08.2022 - 07.2024
High School Diploma - None
Triton College
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