Carlos Agurto
Brooklyn,NY
Summary
Overview
22
22
years of professional experience
1
1
Certification
Work History
Commercial Stove Technician
Pro Tek
11.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Tested components and systems to evaluate performance and identify concerns.
- Maintained compliance with regulatory standards and safety requirements.
Senior Appliance Technician
BSH Bosch
07.2022 - 11.2023
- Maintained an organized inventory of tools, equipment, and parts for efficient access during service calls.
- Reduced appliance downtime for clients by performing regular maintenance checks and addressing potential issues proactively.
- Participated in ongoing training programs to stay current on industry advancements and best practices in appliance technology.
- Disassembled, repaired and reassembled equipment in good working order.
- Ordered parts and maintained adequate inventory.
- Diagnosed issues with appliances and made repairs.
Appliance Repair Technician
G&G Appliances
10.2021 - 11.2022
- Educated customers on use, care and adjustments of appliances.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
Senior Appliance Technician
Asurion
07.2021 - 11.2021
- Assisted customers in selecting appropriate replacement parts or appliances based on their needs, preferences, and budget constraints.
- Maintained an organized inventory of tools, equipment, and parts for efficient access during service calls.
- Demonstrated adaptability by servicing various brands of appliances, including both older models as well as the latest technologies available in the market.
Appliance Technician
Pc Richard & Son
03.2021 - 07.2021
- Enhanced customer satisfaction by diagnosing and repairing a wide range of home appliances promptly and efficiently.
- Upheld company reputation through exceptional professionalism in interactions with customers both onsite at their homes or over phone consultations.
- Demonstrated adaptability by servicing various brands of appliances, including both older models as well as the latest technologies available in the market.
- Participated in ongoing training programs to stay current on industry advancements and best practices in appliance technology.
Delivery Driver
Coffee Distributing Corp.
10.2015 - 06.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Appliance Repair Technician
Thomas Refrigeration And Air Conditioning
11.2001 - 01.2014
- Educated customers on use, care and adjustments of appliances.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
- Maintained accurate records of all completed repairs, contributing to streamlined operations and better resource allocation.
- Disassembled, repaired and reassembled equipment in good working order.
- Ordered parts and maintained adequate inventory.
- Collaborated with team members to share knowledge and expertise, resulting in improved overall performance.
- Improved customer satisfaction by providing timely and efficient appliance repair services.
Education
GED -
Apex Technical School
Long Island City, NY10.2001
Certificate - Refrigeration And Air Conditioning
Apex Technical School
Long Island City, NY10.2001
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Troubleshooting
- Installation and Repair
- Maintenance and repairs
- Mechanical Knowledge
- Equipment Maintenance
- System Troubleshooting
Certification
EPA License Universal
Languages
Spanish
Full Professional
Timeline
Commercial Stove Technician
Pro Tek
11.2023 - Current
Senior Appliance Technician
BSH Bosch
07.2022 - 11.2023
Appliance Repair Technician
G&G Appliances
10.2021 - 11.2022
Senior Appliance Technician
Asurion
07.2021 - 11.2021
Appliance Technician
Pc Richard & Son
03.2021 - 07.2021
Delivery Driver
Coffee Distributing Corp.
10.2015 - 06.2020
Appliance Repair Technician
Thomas Refrigeration And Air Conditioning
11.2001 - 01.2014
GED -
Apex Technical School
Certificate - Refrigeration And Air Conditioning
Apex Technical School
EPA License Universal
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