Carlos Alba

• Designed and curated signature cocktails that elevated sales.
• Trained and supervised bar staff, promoting consistency and strong teamwork.
• Collaborated with management to develop seasonal beverage menus and special event offerings.
• Managed inventory, vendor relationships, and stock rotations to minimize waste.
• Provided tailored drink recommendations by engaging with guests and learning their preferences.

• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
• Obtained cash bank and stocked service bar to prepare for operation.

• Provided customer service by engaging with guests, taking orders, and addressing any concerns promptly.
• Prepared and served a wide variety of alcoholic and non-alcoholic beverages, ensuring high-quality standards and presentation.
• Maintained cleanliness and organization of the bar area, adhering to health and safety regulations.
• Developed and maintained an extensive knowledge of cocktails, spirits, and wine pairings to enhance customer experiences.
• Trained new bartenders on drink recipes, service standards, and company policies.

· Collaborated with kitchen staff and other team members to ensure smooth service during peak hours.

• Handled cash and credit transactions accurately, ensuring balanced cash drawers at the end of shifts.

• Served high customer volumes during special events, nights, and weekends.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.