Carlos Almaguer Duran
Aurora,CO
Summary
Dedicated Manager's Assistant with 10 years of experience taking responsibility for various administrative and managerial tasks to keep operations running smoothly. Well-versed in coordinating service operations and monitoring and maintaining inventory. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
14
14
years of professional experience
Work History
Manager's Assistant 5 Years Experience
Brewerybar3
06.2017 - Current
- Ran errands to support daily needs of management.
- Resolved basic computer and office equipment issues
- Resolved basic computer and office equipment issues through troubleshooting.
- Supported department procurement activities by coordinating with manager for direction.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Attended monthly sales meetings and reported pertinent information to employees.
- Monitored and managed social media accounts.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Reviewed sales and gross profit report to assess company efficiency.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Created employee schedules to align coverage with forecasted demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Server 10 Years Experience
La Sandía
09.2012 - 05.2017
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Assistant Warehouse Manager 4 Years Experience
Genesis Electronics Recycling
02.2010 - 09.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Transported goods between warehouse locations according to shipment and storage needs.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Removed orders from storage, wrapped, and staged for shipments.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Supervised warehouse operations by managing employees during shifts.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Managed customer inquiries and complaints in polite and professional manner.
Education
No Degree -
BUAP University of Puebla Mexico
Puebla Mexico High School Diploma -
Plantel U-14
Puebla Mexico06.2000
Skills
- Employee Relations
- Records Management
- Supply Restocking
- Customer Relation
- Employee Performance Evaluations
- Recruiting and Interviewing
- Product and Service Knowledge
- Team Motivation
- Sales Reporting
- Staff Management
- Orientation and Training
- Money Handling
- Forklift Operation
- Inventory Counts
- General Laborer
- Teamwork and Collaboration
- Warehouse Operations
- Loading and Unloading
- Shipping and Receiving
- Inventory and Stocking
- Employee Safety
- GPS Navigation
- Time Management
- Customer Service
- Safe Driving
- Lifts up to 80 Pounds
- Dependable and Reliable
- Valid Driver's License
- Map Reading and Navigation Skills
Languages
english
Professional Working
Spanish
Native or Bilingual
Timeline
Manager's Assistant 5 Years Experience
Brewerybar3
06.2017 - Current
Server 10 Years Experience
La Sandía
09.2012 - 05.2017
Assistant Warehouse Manager 4 Years Experience
Genesis Electronics Recycling
02.2010 - 09.2014
No Degree -
BUAP University of Puebla Mexico
High School Diploma -
Plantel U-14
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