Summary
Overview
Work History
Education
Skills
Timeline
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CARLOS ALMANZA

McAllen,TX

Summary

Highly-motivated employee with desire to take on new challenges and grow with the company while gaining new skills along the way and adjusting to change with ease. I have a strong worth ethic, with the ability to grasp new softwares and exceptional interpersonal skills while building and maintaining customer relationships.

Overview

7
7
years of professional experience

Work History

Office Manager

Western Hats Inc. / Erik Monrreal C.O.O
Houston, TX
01.2023 - 07.2024
  • Organizing all store operations and allocating responsibilities to personnel.
  • Supervising and guiding staff towards maximum performance.
  • Preparing and controlling the store's budget and aiming for minimum expenditure and efficiency.
  • Day to day operations and maintenance, fast-paced environment and quality control.

Logistics Coordinator/Business Administrator

HYPERWEAR LLC
Austin, TX
04.2018 - 12.2022
  • Supported sales team and warehouse members to drive growth and development.
  • Implement new profit margins and maintain our company budget of physical items and shipping cost low.
  • Dispatched shipping information and schedule freight shipments with (Amazon, UPS and Fedex) and ensure proper fulfillment was established.
  • Analyzed/fulfill purchase orders on a daily basis.
  • Verified inventory, maintain all physical inventory on our sales floor and warehouse.
  • Developed new customer relationships and improve company revenue.

Sales Associate

Saks OFF 5TH
Austin, TX
03.2017 - 09.2022
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock or sale items.
  • Built and maintained relationships with peers and upper management to drive team success and meet our daily sales quota.
  • Maintained knowledge of current promotions, return/exchange policies, store credit card policies and security procedures.
  • Engaged and maintained a friendly, professional dialogue with all customers and determine their needs while shopping.
  • Trained new team members in POS, inventory, outsourcing and online fulfillment.

Office Management Specialist

Nokonah Condominiums
Austin, TX
08.2017 - 04.2018
  • Built and maintained productive relationships with staff members and residents.
  • Acknowledged and greeted residents, visitors and vendors entering or leaving the building and maintaining a pleasant environment.
  • Scheduling work orders for housekeeping, maintenance requests, front desk's concierge request and maintain visitor information log.
  • Securing residents privacy and maintaining the buildings reputation by keeping information confidential at all times.
  • Maintained mail and package deliveries for all residents.
  • Handled multi-line telephones, inquiries and scheduling on a daily basis.

Education

Associate of Arts - Business Administration

Houston Community College
Houston, TX
05-2026

Skills

  • Sales Projection management
  • Interdepartmental Collaboration
  • Bilingual (Spanish and English) Fluent
  • Customer Service oriented
  • Administration of AP/AR
  • Product and Service Management
  • Visual merchandising

Timeline

Office Manager

Western Hats Inc. / Erik Monrreal C.O.O
01.2023 - 07.2024

Logistics Coordinator/Business Administrator

HYPERWEAR LLC
04.2018 - 12.2022

Office Management Specialist

Nokonah Condominiums
08.2017 - 04.2018

Sales Associate

Saks OFF 5TH
03.2017 - 09.2022

Associate of Arts - Business Administration

Houston Community College

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CARLOS ALMANZA