Carlos Anderson
Walterboro,SC
Summary
Experienced and motivated professional with extensive knowledge in Information Systems and a proven track record in Logistic operations. Seeking to advance career in upper-management to contribute to employer's continued success. Strong background in technical and operational aspects enables driving efficiency, streamlining processes, and optimizing performance. Committed to delivering results and exceeding expectations, eager to take on new challenges and lead teams towards achieving organizational goals.
Overview
16
16
years of professional experience
Work History
Assistant Director
Dollar General
Stockbridge, GA
04.2022 - 07.2024
- Coaching with our leaders in seeking to understand helpful interview tips to ensure we are selective in the hiring process
- Partnering with my HR partners on how operations can support as it relates to retention, engagement, and up-keep of the facilities roster to ensure the accuracy of headcount
- Champion the inactive trailers list and becoming the number 2 facility in the network
- Partnered with Inbound to create a more efficient way to utilize the offsite process
- During the extended absence of our Inventory Manager and no WMS Manager assisted the Inbound Manager to find capacity solutions for the issues when the building reached 98% capacity
- Conducts analysis of reports relating to sales, volume, payroll, employee turnover, and monthly operational and capital expense budgets; prepares reports to communicate operational performance and overall performance of the distribution center
- Utilizes performance measurements and indicators to develop a measurement system that will identify areas for improvement; leads development of Productivity Improvement Plan for each performance indicator or area identified
- Guides distribution center management team in developing action plans for conducting internal analysis and identification of operational gaps
- Partners with management and non-management team to identify root causes for gaps using feedback from employee discussions and analyses of historical and future planning data reports
- Identifies and communicates changing trends as identified through analysis; partners with team to develop a work environment that understands and responds to the need for change
- Sets distribution center performance goals
- Monitors distribution center budget on a monthly basis and provides expense rationale; assists DC Manager in developing annual budget
- Works with Human Resources to determine appropriate methods to solve employee relations issues; demonstrates effective use of Dollar General Policies and procedures
Inbound/Outbound Manager
Dollar General
Indianola, MS
05.2021 - 02.2022
- Oversees receiving or shipping functions
- Assists in creating a strong work team and helps resolve employee relations issues
- Reviews current or future trends that indicate possible gaps in inbound or outbound functions and makes recommendations based on findings
- Participates on distribution center management team; develops action plans for conducting internal analyses and gap identification
- Conducts daily status meetings with management team to review prior day’s performance and to develop action plan for current day
- Leads development of and communicates Productivity Improvement Plan for each performance indicator or area identified for improvement
- Conducts observations to identify areas for change; conducts analyses to develop action plans to address operational and employee gaps
- Leads inbound or outbound team in goals and measurement development and implementation
- Reviews the strategic goals of the inbound or outbound area and sets performance goals
- Monitors department budget on a monthly basis; assists in development of budget for inbound or outbound functions
- Conducts weekly staffing reviews with Operations Manager and Human Resources to determine appropriate staffing levels for inbound or outbound departments
- Communicates with company carrier regarding store loads and backhauls
- Developed a plan to get inactive trailers numbers down to utilize assets more efficient
- Increased production by 20% over 5 month period for outbound production
- Worked with Human Resource to get staffing up to 98% overall for the building
Distribution Center Operation Manager
Target Distribution
Midway, GA
07.2020 - 05.2021
- Provide with a focus on safety, leadership, excellence, self-motivation, problem-solving and teamwork
- Develop team culture through awareness, training and accountability
- Develop an engaging environment ability to maximize its productivity, growth and development
- Create a positive work environment though real-time observation and specific, constructive and actionable feedback
- Always work on ensuring that operational plans are executed, performance and budget goals are achieved and teams are kept informed and coordinated across functions
- Innovate and develop new approaches to process and methods that help processes be more efficient and implementing future process flow optimization
- Proficient in finding root causes to problems to help support operations by developing methodologies to calculated risk and develop testing
Shipping Supervisor
Polaris
Roseau, MN
07.2017 - 05.2020
- Assists in the preparation for the departmental budget and operates within approved budgets (2.5 million)
- Assists in setting and attaining departmental goals
- Maintains/improves finished goods inventory accuracy
- Monitors and maintain inventory transfers to/from the Distribution Center
- Manages resources to meet monthly shipping goals
- Improves processes within department and storage of units to gain efficiencies
- Focuses on reduction in material handling damage to Finished Goods
- Analyzes future shipping schedules and plans appropriate staff and equipment levels accordingly
- Works closely with the Logistics group to ensure availability of product for shipment
- Monitors and maintain accuracy of Fleet and International units
- Works closely with Assembly Supervisors to meet the rework schedules
- Performs Traffic Planner duties when necessary
- Monitors employee activities to assure 5S and safety programs are instituted, encourage and enforced
- Manages resources and equipment to meet monthly shipping goals
- Improves processes within department and storage of units to gain efficiencies
- Focuses on reduction in material handling damage to Finished Goods
- Analyzes future shipping schedules and plans appropriate staff and equipment levels accordingly
- Coordinates to ensure proper delivery of ATV and Snow units
- Channels all carrier inquiries and requests for service to the Logistics department
- Supervises all hourly shipping and receiving employees and activities
- Conducts performance appraisals, monitor performance, takes disciplinary action as needed
- Ensures that all shipping team members abide by safety procedures and use proper protective equipment
- Provides frequent communications on safety related subjects and encourages and acts on ideas that can improve safety performance
- Periodically audits employee practices and provide feedback and coaching
- Works closely with Assembly Supervisors to meet the rework schedules
- Performs Traffic Planner duties when necessary
- Works across functional lines to research and understand operational impacts and solutions that benefit the company
- Part of the Warehouse Management System project for Polaris Globally wise, Super-user for the Roseau MN facility
- Part of the Security project identifying high risk and Implementation of new security detail and monitoring
- Achieves continuous improvement in productivity and labor costs by setting expectations, providing feedback, establishing improved processes and driving change
- Worked on the Implementation of a new Yard Management System for Polaris
- Part of the Warehouse Management System project for Polaris Globally wise
- Supervise employees on the first shift and second shift for NDC Shipping and Component Shipping
Distribution Site Manager
Eclipse Advantage
Greensboro, NC
01.2017 - 07.2017
- Leverage superior managerial and organizational skills in the overall administration of daily warehouse operations, especially in the management of personnel and instigation of action plans
- Relay or delegate daily communication and reporting to the customer
- Maintain employee Safety Training and Compliance schedule and records
- Responsible for logistics cost: Distribution Center, personnel and related expenses
- Collaborate with the Area Manager on budget and forecast operational costs along with monthly P&L performance review
- Collaborate with Area Manager and Human Resources for all interviews, hires, and training of employees; prepare and submit all paperwork
- Coach all staff and enforce disciplinary actions
- Schedule staff hours align with customer requirements
- Review records for accuracy of information and compliance with establish procedures
- Interact with the customers on a daily basis to make sure objectives are being met per their requirements
- Develop standards to measure metrics and develop rates to improve production and the efficiency of the operations
- Have conference call meetings with Area Manager, Regional Manager, and Vice President on performance of the site and metrics
- Have set a developmental process for my team that discusses their strengths, how to enhance them, and discuss future growth with them to guide them to success in their own personal development
- Make sure the overall building is meeting housekeeping requirements also outside of building
- Maintain reports for cost, cases per hour, safety, and compliance
Operation Supervisor
Liberty Hardware
Winston-Salem, NC
09.2014 - 01.2017
- Leverage superior managerial and organizational skills in the overall administration of daily warehouse operations, especially in the management of personnel and instigation of action plans
- Developing standards in departments to measure metrics and develop rates to improve production and the efficiency of the area
- Put lean time processes in place to cut cost down on to meet the budget set by headquarters
- Cut waste on processes in the Small Order department to increase production numbers and carton volumes
- Instantly improve the Special-Order department to a 98% fill rate providing better services to the customers
- Develop and coach employees for further leadership development within the organization
- Able to successful develop teams and departments to increase productivity, cut cost, and meet customers demand
- Have developed Standard Operation Procedures for departments on processes
- Been involved on six continuous improvement projects to make operations more efficient and productive
- Involved with the hiring process for employees and working with Human resource on employee relations, team building, disciplinary, and organizational functions
- Work with the safety committee on audits and is a first responder for the company
- Do performance evaluations and one on one’s with staff
- Have set a developmental process for my team that discusses their strengths, how to enhance them, and discuss future growth with them to guide them to success in their own personal development
Operation Supervisor
NFI Industries
Rincon, GA
01.2011 - 09.2014
- Leverage superior managerial and organizational skills in the overall administration of daily warehouse operations, especially in the management of personnel and instigation of action plans
- Adeptly oversee all warehouse staff; provide compelling personnel trainings and motivation to ensure optimum productivity
- Motivate, develop, and coach staff to become a successful team achieving the company KPI’s
- Act as key instrumental in enhancing warehouse operations by recommending programs to the General Manager
- Develop and administer an effective evaluation scheme for assessing staff performance and determining promotions, salary raise, and terminations
- Establish and sustain fruitful client relationships as well as motivate all employees to maintain positive relations with customers by meeting company standards and goals by meeting the OS&D numbers
- Responsible for ensuring proper and prompt delivery by providing oversight of all inbound and outbound shipments
- Was over two buildings the Production facility which manufactured paper and plastic products and also the Distribution Facility which housed additional inventory and fulfill future customer orders
- Was part of the safety team and perform safety audits
- Involved in quarterly manager meetings to discuss budget, cost, expenses, profitability, and opportunities for development for growth
Lead Foreman | Warehouse Operations
Matson Logistics
Pooler, GA
05.2010 - 01.2011
- Fulfilled a critical role in the achievement of the designated area’s requirements by accomplishing the production plan in accordance with the Operations Supervisor’s directives
- Performed authentication of all significant documents, container and item numbers, and product descriptions
- Was accountable for the maintenance of receive records, unloads, and out-bounds
- Proactively handled a variety of responsibilities, which included addressing queries and issues, as well as conducting personnel performance assessment
- Developed improvement plans in cooperation with the Operations Supervisor which optimized precision and efficiency and reduced adversity
- Was involved in the hiring process with Human resource
- Developed coaching plans for employees, evaluation performance, and also disciplinary if needed
- Was part of the safety team and perform safety audits
Quality Inspector
Precision Pattern Interiors/Decrane Aerospace
Pooler, GA
08.2008 - 04.2010
- Analyze and solve quality problems and was involved in quality improvement projects for continuous improvement of the manufacturing process from initial start of CNC, development of aircraft interior, to final product
- Lead improvement teams as a facilitator to guide teams toward desired company goals, using statistical techniques and key performance indicators to judge effectiveness of improvement projects plus inspects all incoming and outgoing items making sure they met the required Certificate of Conformance
- Redline blueprints for engineering, signed off on all final engineering blueprints for FAA requirements, had final say before finish product was installed or shipped to customer, and ran AIS system for vendor Embraer
- Do in-process, final, and pre-paint inspections
- Was over the logistics for shipping to international customers such as Embraer, Bombardier, and Airbus
- Work with planning team on identifying part shortages and resolving the issue at hand to achieve task
- Work with Production, Planning, Engineers, and Management on achieving the company goals and participating in management meetings to follow up on project scopes and timelines
Lead Foreman - Warehouse Operations
Georgia Ports Authority
03.2008 - 07.2008
- Work with a team of labor workers, forklift operators, crane operators, and quality Inspector
- Directed up to a hundred employees on a daily basis to fulfill the demands of operations
- Work with customer’s containers on the ports to have the customer with logistic cost by transferring the product from container to truck loads for delivery
- Did inspections to catch defects at the ports to report findings back to the customers for faster process for quality control
- Executed the production plan as presented by the operations supervisor to meet the daily needs of assigned areas and ensure compliance
- Verify all pertinent documents, container numbers, item numbers and product descriptions prior to unloading the product
- Build employee relations by constantly walking the areas to answer questions, resolve issues, and evaluate employee performance
- Work with Operations Supervisor to devise methods of improvement in an effort to gain efficiency, accuracy and minimize damage
Education
Master of Information Systems -
University of Phoenix
01.2013
Bachelor of Science - Computer Information Systems
Grambling State University
01.2002
Skills
- Database Development
- RedPrarie Labor Management System/WMS (JDA)
- Citrix Warehouse Management System
- Installation of Network Lines
- PKMS WMS
- AS/400
- Computer Hardware & Software
- SAP
- C
- JAVA
- COBOL
- PASCAL
- LAN
- WAN
- Oracle
- Web Design
- Microsoft Visio 2010
- Microsoft Project 2010
- Microsoft SQL Server 2008
- Microsoft Office Suite
- AutoCAD
- FrontPage
- HTML
- Manhattan Systems
Additionaltechnicalskills
- Computer Hardware & Software
- SAP, C++, JAVA, COBOL, PASCAL, LAN, and WAN
- Oracle
- Web Design
- Microsoft Visio 2010
- Microsoft Project 2010
- Microsoft SQL Server 2008
- Microsoft Office Suite
- AutoCAD
- FrontPage
- HTML
- Manhattan Systems
Professional Development
- Team Leader Certification
- Lean Manufacturing Overview
- Communication Skills for Leaders
- Group Communication Skills
- Effective Presentation Skills
- Personal Style & Assessment
- Business Ethics
- Interviewing Skills
- Conflict Resolution
- Customer Service Excellence
- Managing the Difficult Customer
- Yellow Belt Certified
Accomplishments
- Supervised team of 800 staff members.
- Collaborated with team of 2 in the development of Inventorymanagementsystem.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieved 98% on-time fill rate by completing production and loading with accuracy and efficiency.
- Achieved 1.1 million cases picked through effectively helping with improving quality and efficiencies.
- Documented and resolved inventory accuracy which led to lower shrinkage.
Timeline
Assistant Director
Dollar General
04.2022 - 07.2024
Inbound/Outbound Manager
Dollar General
05.2021 - 02.2022
Distribution Center Operation Manager
Target Distribution
07.2020 - 05.2021
Shipping Supervisor
Polaris
07.2017 - 05.2020
Distribution Site Manager
Eclipse Advantage
01.2017 - 07.2017
Operation Supervisor
Liberty Hardware
09.2014 - 01.2017
Operation Supervisor
NFI Industries
01.2011 - 09.2014
Lead Foreman | Warehouse Operations
Matson Logistics
05.2010 - 01.2011
Quality Inspector
Precision Pattern Interiors/Decrane Aerospace
08.2008 - 04.2010
Lead Foreman - Warehouse Operations
Georgia Ports Authority
03.2008 - 07.2008
Master of Information Systems -
University of Phoenix
Bachelor of Science - Computer Information Systems
Grambling State University