Rosa Maria Lopez Mireles
Midway City,CA
Summary
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
11
11
years of professional experience
Work History
House Keeper
Kirkwood Assisted Living
09.2022 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Verified cleanliness and organization of storage areas and carts.
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Kept building entryway glass clean and polished for professional presentation.
- Documented and reported necessary facility and building repairs observed.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
House Keeper
Arbor Palms Assisted Living
09.2018 - 04.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Responded to requests from patrons for linens and toiletries.
- Kept building entryway glass clean and polished for professional presentation.
- Operated power equipment tools such as backpack vacuums and floor sweepers.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
- Waxed and polished wood floors and other woodwork.
- Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
Apartment Cleaner
Buena Sands Apartments
05.2017 - 12.2022
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained floor cleaning and waxing equipment.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Supervised supplies in inventory and submitted reorder requests.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Day Porter
Cleanation Inc.
03.2022 - 10.2022
- Communicated with coworkers and managers about completed duties.
- Cleaned and organized Laundry, Mail, and Pool Area.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Performed cleaning and maintenance duties as directed.
- Completed sweeping, mopping and window-cleaning.
- Cleaned and organized building areas as required.
- Sanitized high-traffic areas and equipment with approved cleaning supplies.
- Adhered to company safety regulations and OSHA requirements.
- Demonstrated commitment through impeccable attendance and quality performance.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
House Keeping
White Glove Cleaning
02.2015 - 01.2016
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Adhered to safety protocols by enforcing proper equipment usage.
- Increased employee performance through effective supervision and training.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Kept building entryway glass clean and polished for professional presentation.
Education
GED -
Preparatoria Tecalitlan U De G
Tecalitlan Jalisco Mexico06.1982
Skills
- Interior and Exterior Cleaning
- Stocking Bathrooms
- Dish Preparation
- Cleaning Bathrooms
- Mopping and Buffing Floors
- Natural Cleaning Products
- Quality Control Guidelines
- Ordering Cleaning Supplies
- Light Fixtures and Ceiling Fans
- Vacuuming and Sweeping
- Hospitality Management
- Polishing Surfaces
- Exceptional Communicator
- Kitchen Sanitizing
- Exceptional Time Management
- Interior Window Washing
- Hazardous Chemical Training
- Building Maintenance
- Bathroom Detailing
- Health and Safety Compliance
- Decision-Making Skills
- Commercial Cleaning
- Towel Folding
- Proper Waste Disposal
- Trash Collection and Disposal
- Germicide Application
- Special Requests
- Chemical Cleaners
- Washing and Drying
- Special and Routine Cleaning
- Kitchen Cleaning and Dishwashing
- Guest Service and Support
- Room Sanitization
- Guest Satisfaction
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
House Keeper
Kirkwood Assisted Living
09.2022 - Current
Day Porter
Cleanation Inc.
03.2022 - 10.2022
House Keeper
Arbor Palms Assisted Living
09.2018 - 04.2023
Apartment Cleaner
Buena Sands Apartments
05.2017 - 12.2022
House Keeping
White Glove Cleaning
02.2015 - 01.2016
GED -
Preparatoria Tecalitlan U De G
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