Carlos Anthony Rome
Wesley Chapel
Summary
Delivery professional with background in ensuring timely and accurate deliveries. Known for maintaining high standards and achieving results through effective communication and teamwork. Adaptable to changing needs and consistently dependable in collaborative settings.
Experienced with food preparation and customer interaction. Utilizes teamwork and time management to ensure efficient service. Knowledge of maintaining cleanliness and safety standards.
Overview
10
10
years of professional experience
Work History
Amazon delivery associate
CEBA Logistics
01.2023 - Current
- I’ve driven Ford, Mercedes, and Rivian vans to various locations in Florida spanning from rural roads to bustling main streets while upholding the company motto “Safety, quality, and speed in that order!”. The job requires me to keep a well established pace in order to deliver every package by route end time as well as lifting various sized boxes to customer specified locations.
- 2 years Amazon delivery associate
- Managed daily delivery operations, ensuring timely and accurate shipment of packages.
- Coordinated logistics with drivers to optimize routes and minimize delays.
- Monitored vehicle maintenance schedules to ensure compliance with safety standards.
- Delivered packages to customer doorsteps and business offices.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
Deli Associate
Winn Dixie
01.2020 - 01.2023
- At the Winn Dixie deli I sliced meat, stocked cold counters and hot bars, closing up the kitchen, and unloading trucks. Many of my skills from Burger King helped me excel in Winn Dixie. Upkeeping our hot and cold bar while balancing slicing meats and cheese for customers all at once. When I started the Deli only had 4 associates including me, while most would buckle under the pressure of a highly busy deli with low staff I was able to stick it out adapting to making sure I was getting all my tasks done while serving our guests with a smile.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Assisted customers with product selection, providing knowledgeable recommendations on deli items.
- Maintained cleanliness and organization of the deli counter, ensuring compliance with health standards.
- Trained new associates on operational procedures and best practices in food preparation.
- Monitored inventory levels to support efficient stock management and reduce waste.
- Collaborated with team members to streamline workflows and improve service efficiency during peak hours.
- Resolved customer inquiries promptly, enhancing overall shopping experience through excellent service delivery.
- 3 years Winn Dixie Deli Associate
- Prepared and assembled deli products to ensure quality and freshness for customer satisfaction.
- Operated slicing equipment and scales, adhering to safety protocols for food handling.
Crew Member
Jan Burger King
01.2016 - 01.2020
- At Burger King I worked every position besides management. From kitchen, closer/opener, porter, front of house, drive thru, janitorial, and trainer. I enjoyed learning more tasks and being able to help with anything at the restaurant. My charisma earned me much praise from all of our guests.
- 5 years at Jan Burger King
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Operated cash register efficiently, handling transactions and maintaining accurate cash counts.
- Collaborated with team members to maintain cleanliness and organization in the dining area.
- Assisted in training new crew members on operational procedures and customer interaction protocols.
- Adhered to food safety regulations, maintaining high standards for hygiene and sanitation.
- Monitored inventory levels, restocking supplies as needed to ensure smooth operations.
- Resolved customer complaints professionally, enhancing satisfaction and loyalty to the establishment.
- Worked front counter, drive-thru and other areas.
- Contributed to improved workflow and efficiency across shifts.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High school -
Wiregrass Ranch
01.2017
Associate in arts degree - undefined
Pasco Hernando State College
01.2020
Skills
- Effective Communication Skills: Articulate communicator with appreciation for the different communication styles required when working with other team members or with customers
- Honest and Reliable: Strong morals and ethics ensure honesty, reliability and ability to undertake tasks responsibly
- Loading and unloading
- Package handling
- GPS navigation
- Deadline adherence
- Cleaning and sanitizing
- Route planning
- Teamwork and collaboration
- Valid Driver's license
- Safe driving record
- Heavy lifting
Timeline
Amazon delivery associate
CEBA Logistics
01.2023 - Current
Deli Associate
Winn Dixie
01.2020 - 01.2023
Crew Member
Jan Burger King
01.2016 - 01.2020
Associate in arts degree - undefined
Pasco Hernando State College
High school -
Wiregrass Ranch
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