Carlos Aragon
Miami,FL
Summary
A results-oriented professional with extensive experience in real estate and technical support roles. Guides clients through complex transactions to ensure utmost satisfaction. Conducts market analyses, implements tailored marketing strategies, and employs effective negotiation tactics to secure favorable outcomes. Demonstrates a proven track record of providing comprehensive technical support, diagnosing issues, and implementing innovative solutions to optimize system performance. Passionate about mentoring and coaching team members to achieve their full potential. Committed to staying updated on industry trends and leveraging connections to capitalize on opportunities for growth and success.
Overview
14
14
years of professional experience
Work History
Broker
The Aragon Group INTL CORP
01.2022 - Current
- Seamlessly navigate the intricacies of real estate transactions, guiding clients through every step with meticulous attention to detail and a steadfast commitment to exceeding their expectations
- Conduct comprehensive market analyses to glean invaluable insights into property valuations, enabling the development of bespoke marketing strategies that resonate with target audiences
- Employ a sophisticated arsenal of negotiation tactics honed through experience, consistently securing advantageous deals and ensuring a smooth and favorable outcome for all parties involved
- Foster enduring relationships with a diverse spectrum of clients, colleagues, and industry professionals, leveraging these connections to broaden your network and capitalize on lucrative referral opportunities
- Maintain a proactive stance in staying abreast of evolving market trends, regulatory frameworks, and emerging industry developments, empowering clients with timely and informed guidance to navigate the ever-changing landscape of real estate
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
Senior Technician
Completeoffice.co
01.2022 - Current
- Offer comprehensive technical support to clients, swiftly diagnosing and resolving hardware and software issues with expertise and efficiency, ensuring seamless operations
- Lead proactive troubleshooting efforts to meticulously uncover root causes of technical challenges, implementing innovative solutions to minimize downtime and optimize system performance
- Execute thorough installation, configuration, and maintenance tasks for computer systems, networks, and peripherals, ensuring peak functionality and unwavering reliability
- Act as a mentor and coach to junior technicians, providing hands-on training and continuous guidance to foster their professional growth and team cohesion
- Facilitate seamless collaboration with cross-functional teams to drive the successful execution of IT projects and initiatives, meticulously aligning with overarching business objectives and predetermined timelines
- Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
Real Estate Professional
Redfin Corp
10.2020 - 01.2022
- Provided strategic advisement and comprehensive market insights to prospective clients, enhancing their understanding of current market trends, conditions, and investment opportunities
- Educated homebuyers on the intricacies of sales, construction processes, and warranty protocols, leveraging in-depth knowledge to guide them through the complexities of real estate transactions
- Coordinated and managed the meticulous preparation of residences for client visits during open house events, meticulously attending to every detail to ensure an impeccable presentation and memorable experience
- Conducted thorough property walkthroughs prior to finalizing deals, meticulously inspecting properties to uphold the highest standards of accuracy in listings, valuations, and disclosures
- Proactively addressed client concerns related to home purchases, employing exceptional communication and problem-solving skills to navigate challenges and maintain unwavering client satisfaction
- Collaborated closely with buyers to assess their unique needs, preferences, and financial considerations, offering personalized recommendations and expert guidance to facilitate informed decision-making and successful home acquisitions
Branch Manager
Complete Image Systems
02.2016 - 04.2021
- Meticulously gathered and meticulously reviewed customer feedback to iteratively enhance operational efficiency, concurrently crafting bespoke strategies to uplift staff performance
- Provided expert consultancy to clients, fostering a dynamic environment conducive to robust product sales while deftly resolving multifaceted challenges impacting sales management and broader business operations
- Orchestrated the development and execution of innovative strategies, driving a notable surge in existing customer sales figures and substantially augmenting annual revenue streams
- Conducted meticulous evaluations of system functionalities against predefined benchmarks, swiftly identifying and meticulously addressing any operational inefficiencies to ensure seamless functionality
- Diligently performed routine maintenance tasks and meticulously managed chemical handling processes, consistently upholding stringent safety protocols to mitigate workplace hazards effectively
- Offered comprehensive and articulate explanations of diagnostic findings, meticulously outlining diverse service options to clients, thereby fostering transparent communication and ensuring exceptional service delivery
Copier Service Technician/Sales Consultant
Complete Image Systems
01.2011 - 02.2016
- Proficiently diagnosed and resolved issues with a diverse range of copiers, optimizing operational efficiency and reducing company expenditures
- Conducted comprehensive training sessions for client personnel and management on equipment operation and upkeep
- Employed advanced troubleshooting techniques to swiftly identify and rectify problems, restoring machines to peak performance levels
- Provided expedient servicing for plotters and multifunctional devices, minimizing downtime and optimizing workflow efficiency
- Maintained a high level of energy and enthusiasm within a fast-paced work environment, utilizing superior coordination and planning skills to consistently meet project milestones and deadlines
- Expertly installed and configured VoIP systems to enhance communication capabilities
- Leveraged cutting-edge tools such as volt-OHM meters, spectrum analyzers, and signal level meters to meticulously test cables, guaranteeing optimal connectivity and reliability
- Executed a wide range of service tasks for both residential and commercial clients, including new connections, reconnections, disconnections, and service adjustments, ensuring seamless operations and customer satisfaction
- Conducted comprehensive training sessions covering equipment usage, troubleshooting methodologies, and calibration procedures, empowering users with the knowledge and skills necessary to maximize equipment performance and efficiency
Education
High School Diploma -
Miami Sunset Senior High School
Miami, FL05.2007
Skills
- Client Relationship Management
- Market Analysis and Strategy Development
- Negotiation and Conflict Resolution
- Technical Proficiency and Troubleshooting
- Team Leadership and Mentorship
- Real Estate Transactions
- Market Analysis
- Negotiation Tactics
- Client Relationships
- Market Trends
- Technical Support
- Troubleshooting
- System Optimization
- Strategic Advisement
- Homebuyer Education
- Property Preparation
- Inspection Standards
- Problem-solving
- Needs Assessment
- Sales Management
- Operational Efficiency
- Product Sales
- Revenue Augmentation
- Safety Protocols
- Diagnostic Findings
- Equipment Maintenance
- Business growth
- Customer support
- Residential real estate
- Objection handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Broker
The Aragon Group INTL CORP
01.2022 - Current
Senior Technician
Completeoffice.co
01.2022 - Current
Real Estate Professional
Redfin Corp
10.2020 - 01.2022
Branch Manager
Complete Image Systems
02.2016 - 04.2021
Copier Service Technician/Sales Consultant
Complete Image Systems
01.2011 - 02.2016
High School Diploma -
Miami Sunset Senior High School
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