Carlos Archuleta
Westlake,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Great customer service is my top priority.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Blue 22 Sports Grill
08.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Trained servers on order management, food service quality and how to build rapport with guests.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Tire and Lube Technician
Sam's Club
10.2021 - 07.2023
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Developed lasting relationships with customers, which helped to bring in additional business opportunities.
- Managed, developed and trained staff, established and monitored goals, conducted performance reviews for staff.
- Immediately brought critical issues to customer service manager for resolution.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Documented work performed on repair orders, submitting reports to supervisor for implementation into the corporate system.
- Suggested additional services to customers in order to meet upsell goals.
Stocker
Target
07.2021 - 10.2021
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained stockroom records and generated reports for management.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Supervised and trained new staff in performing census.
Education
High School Diploma -
Santa Fe High School
Santa Fe, NM05.2021
Skills
- Ability to sell products
- Record management
- Leadership skills
- Customer Service and Assistance
- Team Goals
- Customer Loyalty
Certification
Certified Tire Technician
In progress: Comptia A+
I'm studying a course about the understanding of the cutting-edge fundamentals of computer hardware and software.
Timeline
Server
Blue 22 Sports Grill
08.2023 - Current
Tire and Lube Technician
Sam's Club
10.2021 - 07.2023
Stocker
Target
07.2021 - 10.2021
High School Diploma -
Santa Fe High School
Certified Tire Technician
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