Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carlos Arias

Brooklyn,NY

Summary

Dedicated and hardworking bilingual professional with a strong work ethic and commitment to excellence. Fluent in Spanish, with the ability to communicate effectively in diverse environments. Known for consistently going above and beyond to meet and exceed expectations, with a focus on delivering high-quality results. Strong problem-solving skills, adaptable to new challenges, and always willing to take initiative. Proven ability to work collaboratively in fast-paced environments while maintaining attention to detail and delivering exceptional customer service. Passionate about continuous personal and professional growth, with a track record of reliability, dependability, and dedication to achieving success.

Overview

5
5
years of professional experience

Work History

DSP Driver

Amazon
02.2022 - 02.2024
  • Delivered packages to customers' homes and businesses using an Amazon-branded vehicle, ensuring timely and accurate deliveries.
  • Managed and navigated designated delivery routes using handheld devices and GPS technology to optimize delivery efficiency.
  • Provided excellent customer service by interacting professionally with customers and addressing any inquiries during deliveries.
  • Loaded and unloaded packages with care, ensuring proper sorting and handling to prevent damage.
  • Adhered to all safety regulations, traffic laws, and company policies to maintain a safe driving record and minimize risks.
  • Maintained accurate delivery records and updated package status in real-time using delivery tracking devices.
  • Lifted and carried packages up to 50 lbs, ensuring proper handling and physical endurance throughout the workday.
  • Met daily delivery goals, maintaining high performance standards and punctuality in all deliveries.
  • Conducted pre-trip vehicle inspections to ensure the vehicle was safe, clean, and in good working condition.
  • Demonstrated strong time management skills by effectively prioritizing deliveries and managing a high-volume workload.

Server

Pollo A La Brasa
02.2021 - 01.2022
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Cashier

McDonald's
01.2019 - 02.2021
  • Greeted and assisted customers in a friendly and efficient manner, ensuring a positive dining experience.
  • Accurately processed customer orders and payments using the point-of-sale (POS) system.
  • Handled cash, credit, and debit transactions with precision, ensuring correct change and receipts.
  • Maintained cleanliness and organization of the front counter area, ensuring a welcoming atmosphere.
  • Collaborated with team members to fulfill customer orders quickly and accurately during high-volume periods.
  • Resolved customer concerns and complaints promptly, providing appropriate solutions to ensure satisfaction.
  • Promoted McDonald's promotional items and upsold menu items, contributing to increased sales.
  • Assisted in training new cashiers and front-line staff, promoting efficiency and consistency in service.
  • Followed all safety and sanitation protocols to ensure a safe and clean working environment.
  • Supported management in inventory tracking and stock replenishment to maintain smooth operations.

Education

High School Diploma -

The Academy of Urban Planning And Engineering
Brooklyn, NY
06-2018

Skills

  • Teamwork
  • Teamwork and collaboration
  • Fast learner
  • Problem-solving
  • Fluent communication

Languages

Spanish
Native or Bilingual

Timeline

DSP Driver

Amazon
02.2022 - 02.2024

Server

Pollo A La Brasa
02.2021 - 01.2022

Cashier

McDonald's
01.2019 - 02.2021

High School Diploma -

The Academy of Urban Planning And Engineering

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Carlos Arias