Knowledgeable professional skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer, and problem-solver. Superb mentorship over many years.
Overview
9
9
years of professional experience
Work History
Lead Line Cook
Black Market Bakery
San Diego, CA
10.2022 - Current
Maintained cleanliness in the kitchen area by adhering to health and safety regulations.
Resolved customer complaints in a timely manner while maintaining a professional demeanor.
Ensured proper food safety standards were met at all times.
Kept up-to-date records of orders placed, received, stored, used, discarded or returned.
Trained new cooks on recipes, preparation methods, safety procedures and sanitation guidelines.
Ordered food supplies as needed to maintain sufficient stock levels.
Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
Housekeeping Supervisor
Pacific Terrace
Pacific Beach
11.2019 - 09.2022
Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
Inspected guest rooms and public areas to ensure they met established cleanliness standards.
Coordinated with other departments within the hotel to ensure a smooth flow of operations.
Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
Responded promptly to maintenance requests from guests or staff members.
Associated Trainer
Panera Bread
Point Loma
09.2015 - 01.2020
Provided answers to questions, imparted methods to improve work and worked closely with employees during probationary period.
Completed work tasks to set good example.
Instructed new team members on how to complete tasks.
Created new and improved strategies for teaching employees in order to maximize understanding and interest in process.
Explained goals and expectations required of trainees.