Ryanna Velasco
Alhambra,California
Summary
Results-driven Office Secretary with expertise in administrative support and office management. Proficient in scheduling, document organization, and meeting coordination, ensuring efficient operations. Strong communication and problem-solving skills foster seamless workflow in fast-paced environments. Committed to enhancing productivity and adapting to evolving office needs.
Overview
3
3
years of professional experience
Work History
Office Secretary
Saldana Landscape Design Inc
09.2022 - Current
- Managed daily office operations, ensuring efficient workflow and communication among team members.
- Coordinated scheduling and appointments for senior management, optimizing time management and productivity.
- Maintained organized filing system for project documents, enhancing retrieval speed and accuracy.
- Assisted in preparing project proposals and client presentations, improving overall presentation quality.
- Responded to customer inquiries via phone and email, providing high-quality service and support.
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality while handling sensitive information related to personnel matters or company projects.
- Received incoming mail and evaluated and distributed correspondence requiring priority attention.
- Provided administrative support during high-pressure situations enabling seamless workflow.
Education
Associate of Arts - Construction Management
East Los Angeles College
Monterey Park, CA05-2027
High School Diploma -
Ramona Convent Secondary School
Alhambra05-2021
Skills
- Scheduling appointments
- File management
- File organization
- Reception oversight
- Verbal communication
- Schedule management
- Scheduling and calendar management
- Document scanning
- Billing and invoicing
- Staff support
- Organization
- Verbal and written communication
- Quickbooks
- Customer service
- Phone etiquette
- Complex Problem-solving
- Vendor relations skills
- Multitasking and time management
- Fast learner
- Clerical support
Languages
Spanish
Native or Bilingual
Timeline
Office Secretary
Saldana Landscape Design Inc
09.2022 - Current
Associate of Arts - Construction Management
East Los Angeles College
High School Diploma -
Ramona Convent Secondary School