Carlos Avila
San Antonio,TX
Summary
Dedicated general sales manager bringing several years of experience in sales, service, and business operations.
Overview
17
17
years of professional experience
Work History
General Sales Manager
Irisari International Inc.
San Antonio, TX
05.2017 - Current
- Directed and coordinated products, services and sales activities.
- Resolved customer complaints regarding sales and service.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Achieved company growth and brand development through market expansion and sales.
- Developed and implemented strategies to increase sales revenue.
- Created weekly and monthly reports on sales performance, goals, and objectives.
- Negotiated contracts with vendors and suppliers for better pricing terms.
- Monitored customer satisfaction levels and took corrective action when needed.
- Resolved customer complaints in a timely manner.
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
- Managed, hired, and trained high-performing sales team.
- Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.
- Followed up with existing customers to generate new prospective buyers through referrals.
- Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
Sales Manager
Kenny Ross Toyota
Moon Twp, PA
09.2007 - 11.2015
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Created and presented monthly reports to management on sales performance.
- Implemented process changes to streamline sales department workflow.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Managed daily operations of sales department, including supervision of staff members.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Established relationships with key clients, while maintaining existing customer base.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Achieved company growth and brand development through market expansion and sales.
- Resolved customer complaints regarding sales and service.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Directed and coordinated products, services and sales activities.
Education
!3 Foxtrot Forb Observer
U.S. Army
Fort Sill, OK01-1999
High School Diploma -
North Allegheny High School
Wexford, PA05-1996
Skills
- Goal Setting
- Revenue Generation
- Policy Enforcement
- Staff Training
- Sales planning and implementation
- Goal attainment
- Employee Motivation
- Sales Coaching
- Sales Training
- Customer service and retention
- Training and coaching
- Sales Development
- Leadership and team building
- Performance Improvements
- Sales operations
- Sales Tracking
- Business Planning
- Sales Reporting
Timeline
General Sales Manager
Irisari International Inc.
05.2017 - Current
Sales Manager
Kenny Ross Toyota
09.2007 - 11.2015
!3 Foxtrot Forb Observer
U.S. Army
High School Diploma -
North Allegheny High School