Summary
Overview
Work History
Education
Skills
Community Volunteer Services
Training
Education Certifications
Timeline
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Carlos A. Waters

Mount Airy,MD

Summary

Security professional with strong background in maintaining safety and security across various environments. Successfully supported security teams in enforcing protocols and mitigating risks. Reliable team player who adapts to changing needs and ensures thorough communication. Proficient in access control and emergency response.

Overview

27
27
years of professional experience

Work History

Safety Security Assistant

Washington County Public Schools
01.2023 - Current
  • The Office of School Safety & Security will provide overall management, evaluation and supervision to the School Safety & Security Assistants
  • The Coordinator of School Safety and Security will work with school administrators and CES staff in an attempt to prevent disruption and crime from occurring on school property and coordinate various security resources that are available

Owner

SOLDIERFIT
05.2020 - 10.2023

A gym owner's daily responsibilities encompass a wide range of tasks, including:

  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business's financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision-making.
  • Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
  • Enhanced company's market position by identifying and pursuing new business opportunities.
  • Achieved significant cost savings by implementing energy-efficient solutions across company facilities.
  • Improved team productivity by introducing innovative project management tools and techniques.
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Expanded business into new markets, cond
  • Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Managed day-to-day business operations.

Project Manager

Kelly Services Government Solutions
08.2010 - 05.2012
  • Oversaw quality assurance of research
  • Scheduled personnel, animals, space, and equipment to conduct studies
  • Managed personnel assigned to those projects, and ensuring data is compiled and archived correctly
  • Communicated with Core Director and collaborating Principal Investigator regarding the progress of each study
  • Provided training to biologists, students, and other laboratory personnel on animal handling procedures/techniques
  • Managed colony of primates
  • Prepared and collected laboratory samples
  • Recorded and entered data for research
  • Provided routine preoperative and postoperative care
  • Performed standard surgical duties

Head of Security

Greene Turtle Sports Bar & Grill
06.2006 - 07.2011
  • Maintain control of access and entry lines
  • ID verification for legal age and validity prior to entry
  • Verify the safety of the facility
  • Uphold position of assignment and control that area
  • Understand all regulations of facility and trained others on regulations

Animal Caretaker III/ Floor Leader

SoBran Inc/Charles River
09.2003 - 08.2010
  • Company Overview: Government Contractor
  • Oversee seven Animal Caretakers I/II
  • Manage a primate corridor with up to four hundred primates at a time
  • Receive, examine, transfer, identify, and properly house animal shipments
  • Clean and sanitize animal facility
  • Understand and follow Standard Operating Procedures
  • Perform daily animal health surveillance checks
  • Maintain daily animal census sheets, room equipment and status form sheets
  • Change and provide animal caging, to include feed and water
  • Assist with the restraint, handling, and manipulation of various animal species
  • Government Contractor
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.

Event Supervisor

Ultimate Entertainment
06.1998 - 09.2003
  • Supervised ten employees at a time
  • Coordinated with clients about events
  • Prepared equipment on site
  • Set-up and broke down entertainment equipment

Education

High School Diploma -

Gaithersburg High School
Gaithersburg, Maryland
06.1998

Certified Personal Trainer -

ISSA
Phoenix, AZ
05.2022

Specialist in Strength -

ISSA
Phoenix, AZ
05.2022

Fitness Coach -

ISSA
Phoenix, AZ
05.2022

Assistant Laboratory Animal Technician (ALAT) -

American Association For Laboratory Animal Science
Memphis, TN
08.2017

Skills

  • Microsoft Word
  • Microsoft Excel
  • FileMaker Pro
  • Microsoft Outlook

Community Volunteer Services

  • LOUYAA Youth Sports Organization, Assistant Football Coach, 2010-2019, Coach youth boys football ranging from ages 5-13. Received 2011 Maryland State Championship Title.
  • SHYAA Youth Sports Organization, Head Football Coach, 2019-2023, Coach youth boys football ranging from ages 5-13. Board Member.
  • MAYAA Youth Sports Organization, Head Coach/Defensive Coordinator, 2023-Present, Coach youth boys football ranging from ages 5-13.

Training

  • 05/01/11, PantherTracks Learning Center, Primadation workshop
  • 05/01/11, Leadership Skills, Communication expertise
  • 10/01/10, Safe Capture International, Primate Sedation, Chemical immobilization, Remote drug training

Education Certifications

  • Assistant Laboratory Animal Technician (ALAT), American Association for Laboratory Animal Science, 08/01/17
  • High School Diploma, Gaithersburg High School, Gaithersburg, MD, 06/01/98
  • Certified Personal Trainer, 05/01/22
  • Specialist in Strength and Conditioning, 05/01/22
  • Fitness Coach, 05/01/22

Timeline

Safety Security Assistant

Washington County Public Schools
01.2023 - Current

Owner

SOLDIERFIT
05.2020 - 10.2023

Project Manager

Kelly Services Government Solutions
08.2010 - 05.2012

Head of Security

Greene Turtle Sports Bar & Grill
06.2006 - 07.2011

Animal Caretaker III/ Floor Leader

SoBran Inc/Charles River
09.2003 - 08.2010

Event Supervisor

Ultimate Entertainment
06.1998 - 09.2003

High School Diploma -

Gaithersburg High School

Certified Personal Trainer -

ISSA

Specialist in Strength -

ISSA

Fitness Coach -

ISSA

Assistant Laboratory Animal Technician (ALAT) -

American Association For Laboratory Animal Science
Carlos A. Waters