Carlos Ayala
Sales, Customer Service
Mesa,AZ
Summary
Driven by a results-focused approach, I leveraged my CRM software expertise and effective negotiation skills at Family First Life and Hospitality Publishing Inc. to consistently rank in the top 10% for performance. My ability to foster key relationships and develop high-performing teams has significantly expanded market share and enhanced client satisfaction. I have always been self starter, self motivated and goal oriented. My sales teams have always been top performers because I lead by example.
I am fully bi-lingual (Spanish) having completed my primary and secondary education in South and Central America
Overview
19
19
years of professional experience
Work History
Sales Consultant
Ayala Consulting Service
Mesa, AZ
04.2016 - Current
- Maintained a high level of product knowledge through continuous learning and development initiatives, enhancing credibility with clients.
- Collaborated with account managers on contract negotiations, contributing to successful deals and long-term partnerships.
- Monitored account metrics regularly to track progress against goals while identifying areas needing improvement or attention.
- Established strong relationships with key decision-makers within assigned accounts, fostering trust and rapport-building efforts over time.
Regional Sales Manager
Hospitality Publishing Inc.
10.2005 - 11.2016
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
Education
Associate of Arts - Industrial Arts, Language
Pacific Union College
Angwin, CA06.1991
Skills
- Effective negotiation
- Sales Support
- CRM software expertise
- Performance Tracking
- Trainer
- Coach
- Public Speaking
- Always in top 10% or better, very goal oriented
Accomplishments
- Supervised team of 31 staff members.
- Resolved product issue through consumer testing.
Languages
Spanish
Professional Working
Timeline
Sales Consultant
Ayala Consulting Service
04.2016 - Current
Regional Sales Manager
Hospitality Publishing Inc.
10.2005 - 11.2016
Associate of Arts - Industrial Arts, Language
Pacific Union College
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