Carlos Ayala
Montgomery Village,MD
Overview
5
5
years of professional experience
Work History
Event Staff Member
Ultimate Amusements
07.2021 - 08.2022
- Set up and operated inflatable attractions and mechanical event rides, ensuring safety compliance
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Enhanced event attendee experience by providing excellent customer service and addressing any concerns.
Court Monitor, Building Service Assistant, & Park Leader
Sky Zone Trampoline Park
01.2018 - 09.2021
- Supervised trampoline courts, ensured customer safety and coordinated team operations patrolling and enforcement of park rules and regulations.
- Conducted trampoline repairs and routine maintenance for a safe environment
- Contributed to a positive court environment by maintaining a calm, respectful atmosphere during proceedings.
- Managed a team of staff members, and provided ongoing training and support.
Cashier & Customer Service Representative
Kohl's
12.2020 - 05.2021
- Assisted customers with purchases, returns, and credit card applications to enhance the shopping experience
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns
Cook
Smokey Glen Farm
05.2017 - 10.2017
- Grilled and served food items, maintaining quality and efficiency during high-volume events
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Ensured compliance with all food safety guidelines, maintaining a clean and safe environment for both employees and customers.
Education
Bachelor of Science - Electronic Media and Film
Towson University
Towson, MD05-2024
Associate of Applied Science - Broadcast Media Production (Television)
Montgomery College
Rockville, MD12-2021
Skills
- Event Operations & Safety
- Retail Sales & Customer Service
- Facility & Equipment Maintenance
- Team Leadership & Coordination
- Food Service & Hospitality
- Digital Media Production
- Event setup and breakdown
Timeline
Event Staff Member
Ultimate Amusements
07.2021 - 08.2022
Cashier & Customer Service Representative
Kohl's
12.2020 - 05.2021
Court Monitor, Building Service Assistant, & Park Leader
Sky Zone Trampoline Park
01.2018 - 09.2021
Cook
Smokey Glen Farm
05.2017 - 10.2017
Bachelor of Science - Electronic Media and Film
Towson University
Associate of Applied Science - Broadcast Media Production (Television)
Montgomery College
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