Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Sales Representative Team Leader
Spectrum
02.2024 - Current
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Exceeded monthly sales targets and quotas consistently.
Established new accounts through cold calling and personal visits to potential customers.
Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships
Achieved awards for performance consistently since October 2024, exceeding sales target and establishing multiple returning customers
SUPERVISOR
TREASURE CHEST
01.2022 - 02.2024
E Commerce and Inventory Management; Knowledgeable and Experienced in Order Management Systems
Applied Strong leadership and problem-solving skills to maintain team efficiency, organize workflows, and provide resolutions to customer complaints
Cultivated production areas to avoid violations and unnecessary work delays due to hazards and inefficient layouts
Developed training manuals for newly hired employees and on safety and operations
Responsible for measuring effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team.
WINDOW CLEANER
QuickMasters
06.2019 - 08.2021
Cleaned commercial and residential windows using industry leading techniques with concentration on safety.
Adapted quickly to changing client needs or preferences during job assignments for maximum satisfaction rates among customers served.