Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlos Barrios

Millersville,MD

Summary

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Trained for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
2
years of professional experience

Work History

Waiter

Sabores Restaurante
02.2023 - 08.2023
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Waiter

Bob's And Edith Dinner
11.2021 - 07.2023
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.


Coordinator

Prestige Catering
11.2021 - 11.2022
  • Gathered and organized materials to support operations.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Brainstormed and implemented creative event concepts and themes.
  • Consulted with customers to determine objectives and requirements for events.
  • Performed event coordination for larger parties and gatherings.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Education

High School Diploma -

Colegio La Preparatoria
Guatemala
10.2013

Skills

  • Food Spoilage Prevention
  • High-Volume Dining
  • Food Inspection
  • Guest Relations Management
  • Food Safety Understanding
  • Order Management
  • Menu Memorization
  • Beverage Preparation
  • Suggestive Selling
  • Relationships and Rapport
  • Catering Revenue Budget Development
  • Written and Verbal Communication

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Waiter

Sabores Restaurante
02.2023 - 08.2023

Waiter

Bob's And Edith Dinner
11.2021 - 07.2023

Coordinator

Prestige Catering
11.2021 - 11.2022

High School Diploma -

Colegio La Preparatoria

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Carlos Barrios