Carlos Bauer
Colchester,CT
Overview
7
7
years of professional experience
Work History
Rental Agent
Avis
Groton, CT
09.2022 - Current
- Placed sales calls and handled sales for incoming customer calls.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Assisted clients with understanding complex lease agreements, answering questions and clarifying concerns.
- Increased customer satisfaction by providing personalized rental suggestions based on client needs and preferences.
Packer
Amazon
North Haven, CT
09.2020 - 02.2022
- Proved successful working within tight deadlines and a fast-paced environment.
- Utilized totes, jacks and safely protocols to load and unload materials and heavy items to and from trucks.
- Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
- Loaded and unloaded items from production line.
- Maintained time accuracy with precision.
Assistant Manager
Big Y Supermarket
Marlborough, CT
11.2016 - 03.2020
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Education
High School Diploma -
Bacon Academy
Colchester, CT06.2015
Skills
- Rental Agreement
- Accuracy and efficiency
- Schedule Management
- Payment Processing
- Product Knowledge
- Order Taking
- Guest inquiries
- Rental Transactions
- Safe Food Handling
- Reservations
- Customer Transactions
- Customer Service
- Cancellations
- Product Promotion
- Cash register systems
- Time Management
- Attention to Detail
- Recordkeeping
- Analytical and Critical Thinking
- Excellent Communication
- Dependable and Responsible
- Flexible and Adaptable
- Relationship Building
- Multitasking
- Active Listening
- Teamwork and Collaboration
- Data Management
- Computer Skills
Timeline
Rental Agent
Avis
09.2022 - Current
Packer
Amazon
09.2020 - 02.2022
Assistant Manager
Big Y Supermarket
11.2016 - 03.2020
High School Diploma -
Bacon Academy