Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlos Benitez

Plantation,FL

Summary

Dynamic and detail-oriented professional with experience at Scolapasta Bistro, excelling in customer service and food presentation. Proven ability to handle complaints effectively while maintaining cleanliness and organization. Recognized for enhancing guest satisfaction through attentive service and strong memory retention, contributing to a positive dining experience.

Developed strong communication and multitasking skills in high-energy dining environment, looking to transition into new field. Skilled in delivering exceptional customer service and managing multiple tasks simultaneously under pressure. Ready to bring positive attitude and commitment to excellence to new opportunity.

Overview

1
1
year of professional experience

Work History

Waitress Trainee

Scolapasta Bistro and Pasta Shop
12.2024 - 06.2025
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
  • Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
  • Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
  • Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
  • Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.

Host

Scolapasta Bistro and Pasta Shop
12.2024 - 06.2025
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Dishwasher

Scolapasta Bistro and Pasta Shop
12.2024 - 06.2025
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.

Cooking Assistant

Scolapasta Bistro and Pasta Shop
12.2024 - 06.2025
  • Chopped vegetables, butchered meats and whisked sauces to prep food for service.
  • Performed various sanitation methods to maintain safe, secure and clean kitchen.
  • Rotated stock and conducted inventory of food items and supplies to determine purchase needs.
  • Collaborated with advanced skilled and experienced cooks to prepare high-quality meals.
  • Developed strong multitasking skills while proficiently handling multiple orders during peak hours.
  • Followed standardized recipes to prepare appetizing and timely breakfast, lunch and dinner items.
  • Supported fellow kitchen staff with timely preparation of ingredients, fostering a collaborative work environment.
  • Enhanced food presentation by skillfully arranging dishes and garnishes.

Tutor

Students4students Tutoring
08.2024 - 03.2025
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
  • Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.

Teacher's Assistant

Ms Skeet
04.2024 - 03.2025
  • Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
  • Collaborated with colleagues to share best practices, resulting in consistent teaching approaches across multiple classrooms.
  • Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
  • Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
  • Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
  • Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
  • Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.

Education

J.P Taravella Highschool
Coral Springs, FL

Skills

  • Cleanliness
  • Table setting
  • Order taking
  • Handling complaints
  • Cash handling
  • Memory retention
  • Food presentation
  • Point of sale operation
  • Allergy awareness

Languages

Spanish
Full Professional

Timeline

Waitress Trainee

Scolapasta Bistro and Pasta Shop
12.2024 - 06.2025

Host

Scolapasta Bistro and Pasta Shop
12.2024 - 06.2025

Dishwasher

Scolapasta Bistro and Pasta Shop
12.2024 - 06.2025

Cooking Assistant

Scolapasta Bistro and Pasta Shop
12.2024 - 06.2025

Tutor

Students4students Tutoring
08.2024 - 03.2025

Teacher's Assistant

Ms Skeet
04.2024 - 03.2025

J.P Taravella Highschool

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