Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carlos Berrios

Apopka,FL

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Counter Salesperson

City Electric Supply
Altamonte Springs, Florida
11.2024 - Current
  • Greeted customers and provided excellent customer service.
  • Processed credit card payments securely.
  • Answered customer inquiries regarding prices, availability, and product features.
  • Handled customer complaints in a professional manner while resolving issues quickly and efficiently.

Uber Driver

Uber
Orlando, Florida
03.2022 - Current
  • Provided excellent customer service to enhance rider experience.
  • Handled rider feedback promptly to resolve any issues or concerns.
  • Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
  • Achieved consistently high customer scores due to exceptional service.
  • Displayed excellent time management skills by arriving at pickup locations early or on time.

Real Estate Agent

Exceed Realty
Houston, Texas
07.2021 - 07.2023
  • Built relationships with clients through regular communication and follow-up support.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Conducted property tours, highlighting features and amenities to prospective tenants.
  • Maintained accurate records of prospective renters, applications and leases.
  • Handled incoming calls regarding availability of units, pricing information and other inquiries.

Education

GED -

Houston Community College
Houston, TX
10-2015

Skills

  • Customer service
  • Time management
  • Conflict resolution
  • Adaptability
  • Interpersonal skills
  • Strong negotiation skills

Certification

  • Real Estate License #765578

Timeline

Counter Salesperson

City Electric Supply
11.2024 - Current

Uber Driver

Uber
03.2022 - Current

Real Estate Agent

Exceed Realty
07.2021 - 07.2023

GED -

Houston Community College

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