Carlos Bezares

Entropy Radiator Corp makes and sells high performance aftermarket aluminum radiator sand fan assemblies for hotdods show cars race cars ect. I was the head honcho under the owner of the company.
managed the websites entropyrad.com and speedcooling.com.

• Managed daily warehouse operations, resulting in reduced waste and optimized space utilization.
• Managed and trained a team of up to three sales people and a customer service rep.
• I did such a good job he was able to move and work remotely from Puerto Rico while I ran the entire company.
• Everything from negotiating with 100K orders with vendors in China to arranging the shipments with forwarders in China to increase efficiency and reduce cost.
• Arranged the arrival of said 100K orders in the form of 40ft containers Inventoried the 800 Radiators or 1500 fans, etc in them. As well as hire temp workers from Wonolo to assist in the effort.
• Monitored inventory levels closely, preventing stockouts and overstock situations that could negatively impact business operations. Especially during Covid I had to just the quality and frequency of items.
• Managed the order schedule and priority of orders with up to four fabricators and two assemblers.
• Made sure the fabricators had everything they needed from argon to safety equipment.
  Mnaged and trained a sales team of up to three and a customer service rep.
• Processed thousands of returns situations and resolutions over the years always resulting in satisfied customers.
• Added damaged products to the site's scratch and dent sections to reduce losses and the space being lost to damaged inventory.
• Shipped 30 - 35 shipments of custom radiators daily. Valued from $400 to $3000 each.
• Filed the necessary claims for damaged shipments.
• Shipped to all 50 States Canada, New Zealand, Australian and the occasional European Order.
• Negotiated with local, domestic and foreign vendors and China and Taiwan.
• Negotiated with different forwarders in China to reduce the cost of shipping.
• Ensured vendors were providing quality pre-formed tanks, transmission coolers, wiring harnesses etc.
• Sought out new vendors to save money, increase quality and or lead times.
• Successfully managed high-volume periods by allocating resources efficiently and maintaining a smooth workflow, ensuring timely delivery of products.
• Improved warehouse efficiency by implementing streamlined inventory management processes and procedures.
  Optimized order picking processes, leading to faster fulfillment times and improved customer experience.
• Introduced new technology into the warehouse operations, streamlining processes and improving overall workflow efficiency. I literally changed the order scheduling system from paper to a laptop for each fabricator
• I could keep going but this section would take forever. I ran almost every aspect of a multi million dollar corporation for five years. Whatever needs to be done I can so simply give me the mission and will figure out how to accomplish it efficiently, expeditiously and cost effectively as possible.

• Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
• Supervised team of installers and mechanics to complete work on time and to company standards.
• Created and maintained daily and weekly reports for upper management.
• Developed strong team dynamics, fostering a positive work environment for all staff members.
• Mentored and trained new employees to ensure consistent service standards across the team.
• Checked incoming orders and organized new stock.
• Improved store efficiency by implementing new inventory management processes.
• Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
• Ensured adherence to company policies, safety regulations, and local laws by educating staff about compliance requirements.
• Streamlined operations through effective employee scheduling and task delegation.
• Collaborated with upper management to establish goals and objectives for the store''s performance.
• Enhanced customer satisfaction by ensuring prompt resolution of complaints and inquiries.
• Resolved conflicts between team members swiftly to maintain a harmonious work environment conducive to productivity.
• Coordinated with vendors to negotiate favorable terms for product sourcing and delivery schedules.
• Initiated staff training programs aimed at improving skills such as customer service techniques or inventory management software usage.
• Managed budgets and financial records, maintaining accurate accounting practices for the store.
• Trained other employees on how to operate scanners for inventory counts.
• Managed efficient teams of up to 8 employees.
• Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.

• Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Made sure cars run Friday morning so they could go through the auction

• Maintained accurate financial records, including sales reports, expense tracking, and budget management.
• Developed loyal customer base by consistently delivering high-quality products and personalized service.
• Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
• Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
• Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
• Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
• Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
• Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.
• Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
• Organized successful promotional events to generate increased foot traffic in the store, leading to higher sales conversions.

• Demonstrated adaptability during changing mission parameters by quickly adjusting flight plans and strategies as needed.
• Ensured accurate target identification using advanced sensor technologies and image analysis techniques during surveillance missions.
• Assisted law enforcement agencies with evidence gathering during criminal investigations utilizing high-resolution aerial photography capabilities.
• Facilitated efficient collaboration between military units by coordinating air traffic control procedures for multiple simultaneous drone flights.
• Collaborated with cross-functional teams to optimize the use of UAVs in various applications, such as surveillance, mapping, and environmental monitoring.
• Aided in the evaluation of emerging UAV technology trends, providing valuable insights into potential investments for long-term growth opportunities.

• Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
• Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
• Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
• Maintained vehicle records by recording service and repairs.
• Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.

• Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
• Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
• Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
• Maintained vehicle records by recording service and repairs.
• Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.