Carlos Bonilla
Ovation Sienna Hills
St. George,UT
2
Languages
1
Certification
3
years of professional experience
Enthusiastic Customer Service Professional experienced in food service and healthcare. Delivered enhanced guest experiences through critical thinking and effective problem resolution. Focused on leveraging strong communication and organizational skills to support organizational goals and improve service delivery.
Work History
CNA
7 Months- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Bistro Server
2 Years 5 Months- Managed table assignments and ensured timely service delivery for all guests.
- Provided exceptional customer service to enhance guest dining experiences.
- Trained new staff on menu offerings and proper service techniques to maintain quality standards.
- Collaborated with kitchen staff to streamline order processing and resolve any discrepancies efficiently.
Education
High School Diploma
Skills
Empathetic care
Teamwork and collaboration
Critical thinking
Problem resolution
Patient care
Organizational skills
Calm under pressure
Active listening
Friendly
positive attitude
Certification
- Certified Nursing Assistant - Dec 2025
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
CNA
Ovation Sienna Hills
01.2026 - CurrentRead More
Bistro Server
Courtyard by Marriott
11.2023 - 04.2026Read More
Pine View High School
High School Diploma
Read More