Experienced with advanced aviation systems and technical troubleshooting. Utilizes in-depth knowledge of aircraft maintenance and in-flight operations to ensure safety and efficiency. Track record of enhancing team performance through proficient system diagnostics and effective problem-solving.
Overview
8
8
years of professional experience
Work History
FLIGHT ENGINEER
United States Air Force Reserve
06.2019 - Current
Aircraft inspections including visual inspections
Non-scheduled aircraft maintenance
Pre-flight, through-flight, and post flight inspections of aircraft away from home station
Maintain aircraft forms and records
Computation of aircraft weight, balance, and performance data to ensure specified limits are maintained
Computation of takeoff, climb, cruise, and landing data
Determination of engine fuel consumption using air speed, atmospheric data, charts, computer, or electronic calculator
Operation and monitoring of engines and aircraft system controls and indicators
Assist of pilots and perform engine starts, and monitoring run-up, flight operations, and engine shutdown
Monitoring of engine instruments during periods of operation
Control, monitoring, and regulations aircraft: electric, communication, navigation, hydraulic, pneumatic, fuel, air conditioning, and pressurization; ventilation; auxiliary power unit; and lubrication systems
CROSSED-TRAINED AGENT / SUPERVISOR
Cape Air Airlines
06.2018 - 06.2019
Customer service agent
Check-in passengers for respective flights
Booking and generating reservations for customers
Accepting common ways of payment and charging applicable fees
Ramp agent for arriving and departing aircraft
Marshall Aircraft in and out of designated area
Coordinating fueling for requesting aircrafts with ground handler contractor
Managing from one up to several simultaneous flights
Communicating with departing and arriving Pilots in Command
Generating Station reports
Coordinating cancelled delayed or disrupted flights and accommodating affected customers
Trainer for new hire agents to perform duties under airline policies
White Plains Station Supervisor
White Plains Station Acting Manager
Temporary duty assigned agent to serve as assistant and support other stations in busy season
PASSENGER SERVICE AGENT
Etihad Airways
01.2017 - 06.2018
Check-in passengers for respective flight journeys
Assisting customers with their travel needs
Verifying travel documents
Collecting revenue for ancillaries including excess baggage
Working in multiple areas including arrivals and departure hall, gates, ramp, baggage claim and barroom
Filling claims for delayed and damaged baggage
Coordinating with different vendors and departments
Ramp coordinator between counter agents, supervisors, cargo agents and ramp agents
Cargo load control of aircraft
Generating and editing cargo load instructions
Requesting fuel required for aircraft as indicated by dispatcher
Coordinating catering, cleaning, deicing, and movement of aircraft
Communicating changes and final numbers to Flight Deck Crew
Finalizing and sending load reports to the Airline operations head quarters
Non-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force ReserveNon-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force Reserve
Aircrew Flight Equipment Flight Chief at United States Air Force Reserve – Active Duty ReserveAircrew Flight Equipment Flight Chief at United States Air Force Reserve – Active Duty Reserve
Materiel Management/LRS at United States Air Force Reserve/911th Airlift Wing Pittsburgh Reserve StationMateriel Management/LRS at United States Air Force Reserve/911th Airlift Wing Pittsburgh Reserve Station