Carlos Burns II
Memphis,TN
Summary
Results-driven and customer-focused professional with experience in sales, photography, and brand development. Proven ability to engage diverse audiences, build strong client relationships, and drive revenue through personalized service and creative storytelling. Adaptable and energetic, with a strong background in fast-paced environments and a passion for delivering memorable customer experiences.
Overview
4
4
years of professional experience
Work History
Photographer
Holland America
05.2025 - Current
- Captured high-quality photographs of guests during embarkation, onboard events, dining experiences, and shore excursions.
- Engaged guests to create a welcoming, memorable experience while promoting photo participation and sales.
- Set up, operated, and broke down professional photo studios across multiple shipboard locations within tight turnaround times.
- Collaborated with entertainment and cruise staff to support onboard events through photography and guest interaction.
- Adapted to dynamic environments, including varying lighting, weather conditions, and fast-paced shore schedules.
- Achieved individual photo sales targets and supported team goals through effective merchandising and guest engagement.
Founder & Creative Director | Apparel & Storytelling Brand
LTBL & TWG
11.2023 - Current
- Designed and sold custom sweaters through direct, door-to-door sales, building strong customer relationships and increasing brand engagement.
- Created an original comic book series to complement the clothing line, using storytelling to strengthen brand identity and product appeal.
- Managed all aspects of the business, including product design, marketing, customer service, and logistics.
- Leveraged strong interpersonal skills to connect with customers and deliver engaging, in-person sales experiences.
- Adapted sales strategies based on audience, location, and customer feedback, demonstrating flexibility and creativity.
- Built a grassroots brand from the ground up, integrating fashion, storytelling, and direct outreach.
Energy Advisor (Door to Door sales-Solar)
Trismart solar
03.2023 - 05.2025
- Educated homeowners on solar energy solutions, customizing proposals to meet energy needs and reduce utility costs.
- Conducted door-to-door outreach, quickly building rapport and overcoming objections in high-pressure environments.
- Maintained a professional, positive demeanor while engaging with diverse customers across varied neighborhoods.
- Consistently met or exceeded weekly and monthly sales targets through effective lead generation and follow-up.
- Adapted communication style to effectively engage individuals with varying backgrounds and levels of knowledge.
- Collaborated with sales teams to develop outreach strategies, share market insights, and refine pitch techniques.
Photographer
Norwegian Cruise line
07.2022 - 02.2023
- Captured high-quality photographs of guests during embarkation, onboard events, dining experiences, and shore excursions.
- Engaged guests to create a welcoming, memorable experience while promoting photo participation and sales.
- Set up, operated, and dismantled professional photo studios across multiple shipboard locations within tight turnaround times.
- Collaborated with entertainment and cruise staff to support onboard events through photography and guest interaction.
- Adapted to dynamic environments, including varying lighting conditions, weather, and fast-paced shore schedules.
- Contributed to team success by meeting individual sales targets and supporting visual merchandising efforts.
Education
Bachelor of Science - Mass Communication
Middle Tennessee State University
Murfreesboro, TN05-2020
Skills
- Project management
- Problem-solving
- Photo editing
- Customer Engagement
- Sales & Upselling
- Lead Generation
- Relationship Building
- Time management
- Organizational skills
- Strong verbal communication
- Strategic thinking
- Adaptability
Timeline
Photographer
Holland America
05.2025 - Current
Founder & Creative Director | Apparel & Storytelling Brand
LTBL & TWG
11.2023 - Current
Energy Advisor (Door to Door sales-Solar)
Trismart solar
03.2023 - 05.2025
Photographer
Norwegian Cruise line
07.2022 - 02.2023
Bachelor of Science - Mass Communication
Middle Tennessee State University