Carlos Cambronero Jimenez
Irvington,NJ
Overview
11
11
years of professional experience
Work History
01.2018 - 01.2019
Radio speaker
Uncion Radio Station 106.7 F.M
01.2015 - 01.2018
Back Office analyst
Hewlett Packard Enterprise
01.2015 - 01.2018
- Responsible for review expenses from clients on Salesforce account services
- Experience in Travel & Expense, working through Concur App
- Courses completed from Salesforce (Trailhead App)
Back Office analyst
Dialogue Marketing
01.2014 - 01.2015
- Responsible for responding to customer emails regarding LSG Sky service -Food distribution, packing changes among others.
Encore (Capital Group)
03.2014 - 08.2014
- Answered inbounds calls from customers -Responsible for contacting customer whose accounts had become delinquent and those who need support in catching up on payments.
Collections and Back Office analyst
ACE-Global (Associated Creditors Exchange)
01.2014 - 01.2008
- Responsible for troubleshooting mobiles phones as well set up assistance -Responsible for correcting billing address, contact information for customers Answered inbound calls from customers about mobiles repair status -Back Office work.
Collections analyst
Qualfon of Costa Rica
01.2008 - 01.2006
- Trained collections agent; excellent communicator; effective and persuasive negotiator and deal closer; trained in telephone techniques -Answered inbound calls in support of customers' needs - Responsible for contacting customers whose accounts had become delinquent and those who need support in catching up on payments.
Education
Skills
- Very organized
- Responsible
- Patient
- Quickly learn
- Proactive
- Good to work under pressure
- Present leadership qualities as teamwork
- Office packages (Word, Excel, PowerPoint, and outlook)
- English (writing, reading, speaking, listening)
- Hard working and enthusiastic
- Quick learner with competitive attitude, able to communicate effectively with a diverse set of customers and apply independent judgment in a wide variety of situations
Timeline
01.2018 - 01.2019
Radio speaker
Uncion Radio Station 106.7 F.M
01.2015 - 01.2018
Back Office analyst
Hewlett Packard Enterprise
01.2015 - 01.2018
Encore (Capital Group)
03.2014 - 08.2014
Back Office analyst
Dialogue Marketing
01.2014 - 01.2015
Collections and Back Office analyst
ACE-Global (Associated Creditors Exchange)
01.2014 - 01.2008
Collections analyst
Qualfon of Costa Rica
01.2008 - 01.2006
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