Carlos Campa
Hanford,USA
Summary
Dynamic bilingual Insurance Sales Agent with a strong focus on business development and customer base expansion. Proven leadership abilities and a track record of exceeding sales targets and achieving agency objectives, backed by over 10 years of specialized experience in automotive, life, and property insurance. Expertise in conflict resolution and mediation, complemented by a professional demeanor and patient approach that ensures client satisfaction. Strong skills in vehicle maintenance, route planning, and adherence to safety regulations demonstrate a commitment to teamwork, adaptability, and results-driven performance.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Truck Driver
J.B. Hunt Transport, Inc.
12.2017 - Current
- Conducted daily DOT pre-trip inspections according to a set checklist
- Obtained and maintained proper delivery authorization and pickup documentation
- Hooked and unhooked trailers from the tractor and converter dollies
- Submitted reports on the condition of the truck at the end of each trip
- Transported freight from origin to destination in a safe and timely manner
- Interacted with customers and vendors in a friendly and timely manner
- Shift: Monday-Friday with mandatory Saturday work based on customer’s delivery schedule
- Multi stop deliveries
- The average is 4 to 5 stops per day, with an average 700 to 800 cartons/boxes per trailer
Truck Driver
Special Logistics
10.2015 - 12.2017
- Conducted daily DOT pre-trip and post-trip inspections according to a set checklist
- Obtained and maintained proper delivery authorization and pick up documentation
- Hooked and unhooked trailers from the tractor and converter dollies
- Submitted reports on the condition of the truck at the end of each trip
- Transported freight from origin to destination in a safe and timely manner
- Interacted with customers and vendors in a friendly and timely manner
Office Manager/CSR/Agent Producer
Farmers Insurance Group
09.2014 - 10.2015
- Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage
- Processed applications, payments, corrections, endorsements and cancellations
- Prepared necessary paperwork to process insurance sales and renewals
- Followed up with potential clients regarding online information requests
- Presented and clearly explained insurance policy options to clients based on their needs and goals
Truck Driver
Schneider National
01.2014 - 09.2014
- Conducted daily DOT pre-trip inspections according to a set checklist
- Obtained and maintained proper delivery authorization and pickup documentation
- Hooked and unhooked trailers from the tractor and converter dollies
- Submitted reports on the condition of the truck at the end of each trip
- Transported freight from origin to destination in a safe and timely manner
- Interacted with customers and vendors in a friendly and timely manner
Truck Driver
CR England
04.2013 - 11.2013
- Conducted daily DOT pre-trip inspections according to a set checklist
- Obtained and maintained proper delivery authorization and pickup documentation
- Hooked and unhooked trailers from the tractor and converter dollies
- Submitted reports on the condition of the truck at the end of each trip
Office Manager/Agent Producer
Farmers Insurance Group
10.2003 - 01.2013
- Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage
- Processed applications, payments, corrections, endorsements and cancel
- Prepared necessary paperwork to process insurance sales and renewals
- Presented and clearly explained insurance policy options to clients based on their needs and goals
- Streamlined office operations, enhancing workflow efficiency and team productivity.
- Oversaw scheduling and coordination of meetings, ensuring effective communication across departments.
- Managed vendor relationships, negotiating contracts to optimize service quality and cost-effectiveness.
- Implemented new filing system, improving document retrieval speed and accuracy for staff.
- Coordinated special projects, aligning resources with organizational objectives to drive success.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Education
Associate of Science - Criminal Justice
College of The Sequoias
Visalia, CA06-1985
Skills
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Dependable and reliable
- Attention to detail
- Class A commercial Driver's license
- Transportation safety
- Commercial driving
- Vehicle inspections
- DOT compliance
- Load security
- Route planning
- Decision-making
- Route management
- Customer-oriented
- Flexible schedule availability
- Delivery scheduling
- Safe driving practices
- Office management
- Data entry
- Clear oral/written communication
- Billing
- Vendor engagement
- Multitasking and organization
- Problem-solving abilities
Highlights
Non-Active Property and Casualty Insurance License with the California Department of Insurance., 0E25395
Languages
Spanish
Native or Bilingual
Timeline
Truck Driver
J.B. Hunt Transport, Inc.
12.2017 - Current
Truck Driver
Special Logistics
10.2015 - 12.2017
Office Manager/CSR/Agent Producer
Farmers Insurance Group
09.2014 - 10.2015
Truck Driver
Schneider National
01.2014 - 09.2014
Truck Driver
CR England
04.2013 - 11.2013
Office Manager/Agent Producer
Farmers Insurance Group
10.2003 - 01.2013
Associate of Science - Criminal Justice
College of The Sequoias