Carlos Castillo
Bartender
Miami,FL
Summary
Adept at crafting innovative cocktails and fostering memorable experiences. Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Event Bartender
The Walker Bartender
Miami, FL
10.2024 - Current
- Built strong relationships with regular clients, leading to increased bookings for private events.
- Streamlined drink preparation process, reducing wait times for guests.
- Increased repeat customer numbers by providing exceptional service and engaging in friendly conversations.
- Trained new bartenders on cocktail recipes and customer service techniques, improving team efficiency.
- Assisted in event setup procedures by arranging bar stations and stocking necessary items in an orderly fashion.
- Utilized social media to promote upcoming events, attracting larger audience and boosting attendance.
- Adapted quickly to varying event themes, tailoring bar décor and drink menus accordingly for a cohesive atmosphere.
- Developed loyal clientele through exceptional interpersonal skills for creating memorable experiences at events.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Prepared custom drink orders by accurately measuring and mixing ingredients.
- Applied knowledge to create innovative cocktails.
Bartender
Martini Bar
Miami, FL
09.2023 - 10.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during weekends nights.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Server
Rio Grande Churrascaria
Hialeah, Florida
06.2022 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Bartending -
Hotel And Tourism School (FORMATUR)
La Habana, Cuba 09.2019 - 07.2021
Skills
Cleanliness and organization
Special event experience
Advanced cocktail knowledge
Beverage preparation
Classic cocktails
Preparing garnishes
Creative mixology
Drink preparation techniques
Timeline
Event Bartender
The Walker Bartender
10.2024 - Current
Bartender
Martini Bar
09.2023 - 10.2024
Server
Rio Grande Churrascaria
06.2022 - 08.2023
Bartending -
Hotel And Tourism School (FORMATUR)
09.2019 - 07.2021
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