Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

carlos castro

el monte,ca

Summary

Dynamic and results-oriented professional with extensive experience in warehouse operations and forklift operation, notably with Greco and Sons. Excelled in maintaining workplace cleanliness and enhancing warehouse efficiency, demonstrating a strong blend of teamwork and self-motivation. Proven track record in improving inventory control and fostering safety, leveraging skills in forklift operation and effective communication.

Overview

9
9
years of professional experience

Work History

Inbond Clerk

Greco and Sons
09.2023 - 10.2024
  • Answered phone with friendly greeting to create positive inbound calling experience for customers.
  • Resolved complaints to satisfy customers and encourage future transactions.
  • Asked fact-finding questions to determine customer needs and expectations and recommended specific products and solutions.
  • Improved warehouse organization by assigning proper storage locations for inbound shipments, optimizing space utilization.
  • Supported efficient warehouse operations by assisting in the preparation of outbound shipments when necessary.
  • Minimized delays in production schedules by proactively identifying potential issues with inbound materials and working closely with suppliers to resolve them swiftly.
  • Reduced order discrepancies by meticulously comparing packing lists to actual received items, ensuring accurate recordkeeping.
  • Assisted in the implementation of new technologies and systems within the warehouse, facilitating seamless transition and increased efficiency.
  • Ensured timely processing of incoming goods through effective communication with transportation providers and scheduling deliveries accordingly.
  • Contributed to a positive work environment through open communication with colleagues and supervisors, fostering strong teamwork and collaboration within the department.
  • Assisted in reducing stock shortages by promptly notifying purchasing department of any discrepancies or damages found in received goods.
  • Processed customer order, quote, and return transactions and offered additional products and services.
  • Offered technical support for online purchases and helped customer navigate website to facilitate buying process.
  • Generated new and repeat sales by offering timely product, service, and technical information.
  • Optimized use of available resources by accurately forecasting required manpower for peak periods, ensuring appropriate staffing levels at all times.
  • Contributed to effective inventory control through regular cycle counting and reconciliation of physical stock with system records.
  • Maintained organized and secure customer files to facilitate customer support and follow-up.
  • Expedited urgent deliveries through prioritizing workload and closely monitoring shipment progress, ensuring timely completion of critical tasks.
  • Demonstrated adaptability during busy seasons or unexpected events, adjusting priorities quickly to maintain smooth workflow within the warehouse environment.
  • Increased productivity by training new team members on receiving processes and best practices.
  • Collaborated with other departments such as purchasing, sales, and customer service to resolve any issues related to inbound shipments, fostering cross-functional teamwork.

Warehouse Forklift Operator

Million Dollar Baby
02.2021 - 10.2022
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
  • Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
  • Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
  • Reduced product damage by performing routine forklift maintenance and safety checks.
  • Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
  • Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
  • Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.
  • Supported the shipping department with prompt loading and unloading tasks utilizing a variety of specialized attachments on the forklift as needed.
  • Collaborated with other warehouse team members, ensuring smooth workflow through effective communication during forklift operations.
  • Expedited shipment processes by accurately pulling orders from inventory shelves using a forklift following pick tickets specifications.
  • Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
  • Packed items into appropriate containers for shipment.
  • Fostered positive working relationships with colleagues and supervisors, promoting teamwork and collaboration within the warehouse environment while executing daily forklift tasks.
  • Kept up-to-date on company policies and procedures relating to forklift operations through continuous training sessions and self-directed learning.
  • Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
  • Assisted with periodic physical inventory counts, ensuring accuracy and integrity in stock records through meticulous tracking of items moved via the use of a warehouse forklifter.
  • Safeguarded quality of products stored in the warehouse by ensuring proper stacking techniques and adherence to weight restrictions while operating a forklift.
  • Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Assisted in inventory management through accurate record-keeping of forklift operations and stock movement.
  • Enhanced team productivity by providing on-the-job training to new forklift operators, ensuring proper handling techniques were followed at all times.

Forklift Operator

Ageny Priority Workforce
01.2016 - 12.2018
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Communicated with floor managers to determine merchandise placement.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
  • Ensured timely delivery of products by accurately picking orders from storage areas.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
  • Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.
  • Streamlined order processing by accurately updating inventory management software.
  • Enhanced operational efficiency, regularly updating skills through company-provided training sessions.
  • Achieved high levels of product security by following best practices in cargo handling.
  • Facilitated prompt shipping, executing precise and timely order fulfillment.
  • Optimized fuel usage and maintenance costs by operating forklifts in economical manner.
  • Increased storage efficiency with strategic pallet stacking and goods placement.
  • Ensured timely movement of products to designated areas, leading to smoother warehouse operation.
  • Promoted culture of safety, conducting informal peer training on forklift operation safety standards.

Forklft Operator

A1 Solutions
10.2018 - 10.2020
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Communicated with floor managers to determine merchandise placement.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
  • Ensured timely delivery of products by accurately picking orders from storage areas.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
  • Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.
  • Streamlined order processing by accurately updating inventory management software.
  • Enhanced operational efficiency, regularly updating skills through company-provided training sessions.
  • Achieved high levels of product security by following best practices in cargo handling.
  • Facilitated prompt shipping, executing precise and timely order fulfillment.
  • Optimized fuel usage and maintenance costs by operating forklifts in economical manner.
  • Increased storage efficiency with strategic pallet stacking and goods placement.
  • Ensured timely movement of products to designated areas, leading to smoother warehouse operation.
  • Promoted culture of safety, conducting informal peer training on forklift operation safety standards.

Education

Diploma -

Arroyo High School
El Monte, CA
08.2013

Skills

  • Inbound sales
  • High-volume call centers
  • Workplace Cleanliness
  • Shipping and receiving
  • Maintaining confidentiality
  • Warehouse Operations
  • Product Knowledge
  • Data entry proficiency
  • Knowledgebase software
  • Barcode scanning
  • Stock control
  • Teamwork and Cooperation
  • Self-Motivated and Independent
  • Attention to Detail
  • Package handling
  • Punctual and Reliable
  • Warehouse Safety
  • Warehousing Operations
  • Effective Communication
  • Certified Forklift Driver
  • Relationship Building
  • Safety Procedures
  • Forklift Operation
  • Material Handling Equipment
  • Shipment Tracking
  • Warehouse Software Systems
  • Inspection and Quality Control
  • US Driver's License
  • Microsoft Office Suite
  • Materials transportation

Languages

Spanish
Professional Working

Timeline

Inbond Clerk

Greco and Sons
09.2023 - 10.2024

Warehouse Forklift Operator

Million Dollar Baby
02.2021 - 10.2022

Forklft Operator

A1 Solutions
10.2018 - 10.2020

Forklift Operator

Ageny Priority Workforce
01.2016 - 12.2018

Diploma -

Arroyo High School

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carlos castro