CARLOS CESAR OROZCO
Houston
Summary
Strong Background in automotive technology and overall maintenance. Fast learner and reliable when needed most. Make sure the job is completed in a timely manner. Willing to learn new skills and communicate with team to assure job is done professionally and accordingly.
Overview
7
7
years of post-secondary education
10
10
years of professional experience
Work History
Express Manager
Don McGill Toyota
Houston
07.2022 - Current
- Managed daily operations to ensure customer satisfaction and service quality.
- Led team meetings to discuss goals, challenges, and performance improvements.
- Trained new staff on sales techniques and customer service best practices.
- Oversaw inventory management to maintain optimal stock levels and organization.
- Analyzed customer feedback to enhance service offerings and address concerns.
- Developed schedules to optimize staff coverage during peak hours.
Main Line Tech
Mike Calvert Toyota
Houston
02.2020 - 07.2022
- Performed routine maintenance services to ensure optimal vehicle performance.
- Collaborated with service advisors to address customer concerns effectively.
- Maintained organized work area to promote safety and efficiency in repairs.
Lube Technician & State Inspector
Pit Stop Auto Tech
05.2019 - 07.2020
- Acquired strong knowledge of automotive technology and practices. Career wise have been doing this for a year. Conducted thorough inspections and completed oil changes within designated time frames. Conducted battery tests and replacements, demonstrating a commitment to continuous learning.
- Executed oil changes efficiently on various vehicle types and fluid replacements on various vehicle types.
- Performed oil changes and fluid replacements on various vehicle types.
- Maintained cleanliness and organization of the service area and tools.
Project Crew
Cameron Management
12.2016 - 05.2018
- Ensured maintenance and pleasant atmosphere of tenants' offices in Esperson Building by painting walls, patching holes, and replacing ceiling tiles after leaks. Interpreted assembly graphs for air conditioning systems and installed thermostat cables.
- Provided excellent customer service by assisting patrons with orders and inquiries.
- Maintained cleanliness and organization of dining and kitchen areas during shifts, contributing to efficient operations and customer satisfaction.
- Operated kitchen equipment safely while preparing food according to established protocols, ensuring quality and compliance with health standards.
Helper
A.V Pro Remodeling
04.2016 - 11.2016
- Facilitated workflow by efficiently passing tools to coworkers. and also gained first experience working with paint and roofing. Documented essential contractor information.
- Assisted in remodeling projects by ensuring tools and materials were readily available for team use.
- Organized workspaces and maintained cleanliness to support team members during projects.
- Passed tools and gained first experience with paint and roofing while documenting essential contractor information.
Education
Undergraduate - Graphic Design
The Art Institute of Houston
Houston, TX 07.2016 - 11.2018
High School -
Willowridge High School
Houston, TX 07.2010 - 07.2015
Skills
- Supply chain management
- Inventory management
- Operational oversight
- Performance analysis
- Quality assurance
- Facility management
- Customer service
- Employee training
- Staff management
- Team leadership
- Cross-functional teamwork
- Time management
- Problem solving
- Effective communication
- Clear communication
Timeline
Express Manager
Don McGill Toyota
07.2022 - Current
Main Line Tech
Mike Calvert Toyota
02.2020 - 07.2022
Lube Technician & State Inspector
Pit Stop Auto Tech
05.2019 - 07.2020
Project Crew
Cameron Management
12.2016 - 05.2018
Undergraduate - Graphic Design
The Art Institute of Houston
07.2016 - 11.2018
Helper
A.V Pro Remodeling
04.2016 - 11.2016
High School -
Willowridge High School
07.2010 - 07.2015