Resort And Hotel-Guest Services -Maintenance Services and Management Remodeling
Open To Work
Carlos Cesena
C And S Remodeling
Cottonwood ,AZ
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
ManagerMaintenance SupervisorGuest Service RepresentativeGuest Experience LeaderResort Worker
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Location Preference
On-Site
Location:
Cottonwood , United StatesVerde Valley Sedona, AZ
Open to relocation:
No
Important To Me
Career advancement401k matchStock Options / Equity / Profit SharingHealthcare benefitsWork-life balancePersonal development programs
1
Language
2027
years of professional experience
Knowledgeable Desired Position with solid background in maintaining diverse outdoor spaces. Proven ability to manage and execute various landscaping tasks, including lawn care, tree trimming, and seasonal planting. Demonstrated expertise in operating and maintaining groundskeeping equipment and ensuring health and aesthetic appeal of green areas.
Grounds maintenance professional with hands-on experience in landscape care, equipment operation, and routine property upkeep. Strong focus on team collaboration and achieving results. Reliable and adaptable, skilled in horticulture, irrigation systems, and safety protocols. Dependable and solution-oriented, ensuring well-maintained and visually appealing outdoor spaces.
Work History
Groundskeeper
Diamond Resort
- Maintained cleanliness and aesthetic appeal of grounds through regular landscaping and maintenance tasks.
- Operated and maintained groundskeeping equipment, ensuring optimal performance and safety standards.
- Assisted in planting, watering, and caring for seasonal flowers and plants to enhance resort landscaping.
- Conducted routine inspections of grounds to identify maintenance needs and proactively address issues.
- Collaborated with team members to execute landscape projects, improving overall guest experience at the resort.
- Implemented efficient waste disposal procedures, promoting sustainability within resort operations.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Supported construction projects by preparing grounds, removing debris, and assisting with site clean-up tasks.
- Maintained aesthetic consistency across multiple properties by following specific design guidelines.
6 Years 7 Months
01.2020 - Current
6 Years 7 Months
Owner/Operator Maintenance
C And S Remodeling | Verde Valley
01.2020 - Current
- Assisted in managing remodeling projects from start to finish while prioritizing client satisfaction and quality standards.
- Supported budgeting and resource allocation efforts to enhance project efficiency and profitability.
- Collaborated with subcontractors and suppliers to improve workflows and communication.
- Aided in developing design solutions tailored to client preferences, fostering repeat business opportunities.
- Guided team members on best practices for remodeling techniques and safety protocols.
- Contributed to quality control initiatives, resulting in better project outcomes and fewer rework incidents.
- Built strong client relationships through effective communication, leading to increased referrals and customer loyalty.
- Helped manage daily business operations.
- Delivered exceptional customer service by promptly addressing issues to enhance customer satisfaction and encourage repeat business.
- Boosted customer satisfaction through high-quality services and timely communication.
- Maintained strong relationships with suppliers to ensure consistent delivery of goods and services at competitive prices.
- Assisted in overseeing inventory management to minimize waste and ensure sufficient stock levels to meet demand.
4 Years
01.2016 - 01.2020
4 Years
Server
Vista Canta | Sedona
01.2016 - 01.2020
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Assisted in menu item descriptions, enhancing customer dining experiences through detailed knowledge.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment during peak hours.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers.
- Trained new team members on service protocols and restaurant procedures to promote consistency.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
12 Years
01.2004 - 01.2016
12 Years
Manager
Oaxaca | Sedona
01.2004 - 01.2016
- Oversaw daily operations to ensure compliance with quality standards and operational efficiency.
- Developed and implemented training programs to enhance team performance and service delivery.
- Streamlined communication channels between departments to improve collaboration and workflow management.
- Analyzed performance metrics to identify areas for operational improvement and cost reduction.
12 Years
01.2004 - 01.2016
12 Years
Housekeeping Supervisor
Diamond Resort
01.2004 - 01.2016
- Supervised daily housekeeping operations, ensuring cleanliness and order in guest accommodations.
- Trained and mentored housekeeping staff on best practices and safety protocols.
- Implemented quality control measures to maintain service standards and guest satisfaction.
- Coordinated scheduling to optimize labor resources and operational efficiency.
21 Years 7 Months
01.2005 - 2015
21 Years 7 Months
Maintenance Technician
Diamond Resort | Sedona
01.2005 - 2015
- Performed regular inspections of equipment and facilities to support operational safety and compliance.
- Executed preventative maintenance on HVAC, plumbing, and electrical systems to enhance operational efficiency.
- Helped diagnose and repair mechanical issues in machinery to reduce downtime and uphold service quality.
- Contributed to inventory management of maintenance supplies to secure availability for prompt repairs.
Education
High School Diploma
Mingus Union High School | Cottonwood Az | 05.1995
Skills
Lawn and grounds maintenance
Grounds maintenance
Operating mowers and tractors
Dedicated work ethic
Preventive Maintenance
Mechanical troubleshooting
Troubleshooting skills
Hand and power tools
Languages
SpanishC2
Bilingual or Proficient
Timeline
Owner/Operator Maintenance
C And S Remodeling
01.2020 - CurrentRead more
Server
Vista Canta
01.2016 - 01.2020Read more
Maintenance Technician
Diamond Resort
01.2005 - 2015Read more
Manager
Oaxaca
01.2004 - 01.2016Read more
Housekeeping Supervisor
Diamond Resort
01.2004 - 01.2016Read more
Groundskeeper
Diamond Resort
Read more
Mingus Union High School - High School Diploma,
Read more