Carlos Chavez-Castro
Atlanta,GA
Overview
3
3
years of professional experience
Work History
Server/Cook
Morning House
07.2023 - 12.2023
- Prepared and cooked meals according to recipes and customer specifications.
- Interacted with guests to obtain feedback on product quality and service levels.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Cooked on grill in front of customers.
- Multi-task by setting tables, cleaning dishes, cooking, food and attending to costumers needs.
Server/Cook
Kfactory
01.2023 - 06.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Order Filler
Target
08.2022 - 12.2022
- Improved order accuracy by meticulously reviewing and verifying customer information before processing.
- Streamlined order fulfillment process, implementing a prioritization system to ensure timely deliveries.
- Reduced errors in inventory management by conducting regular audits and updating records accordingly.
Server
J. Christopher's
10.2021 - 08.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Front of House Staff Member
Chick-fil-A
02.2021 - 10.2021
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Streamlined front of house operations by implementing effective organization and communication strategies with team members.
- Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
- Boosted overall efficiency by training new staff members in proper procedures and policies for the front of house.
Education
High School Diploma -
Duluth High School
Duluth, GA05.2023
Some College (No Degree) - Finance
Georgia State University
Atlanta, GASkills
- Safe Food Handling
- Table Bussing
- Food Running
- Guest Engagement
- Table Setting
- Guest Seating
- Menu Memorization
- Strong Work Ethic
- Problem Solving
- Multitasking Abilities
- Upselling Techniques
- Cool Under Pressure
Timeline
Server/Cook
Morning House
07.2023 - 12.2023
Server/Cook
Kfactory
01.2023 - 06.2023
Order Filler
Target
08.2022 - 12.2022
Server
J. Christopher's
10.2021 - 08.2022
Front of House Staff Member
Chick-fil-A
02.2021 - 10.2021
High School Diploma -
Duluth High School
Some College (No Degree) - Finance
Georgia State University