Carlos Collantes
Tucson,AZ
Summary
Warehouse Logistics Supervisor with proven expertise in inventory management and enhancing team productivity at CLM Logistics. Demonstrated proficiency in forklift operation and adherence to safety protocols, ensuring timely deliveries in high-pressure situations. Achievements include a notable reduction in inventory loss through effective handling procedures and strong problem-solving capabilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Forklift Operator
Sams Club
02.2024 - 04.2025
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Reduced product damage by performing routine forklift maintenance and safety checks.
Front Desk Assistant
Sams Club
03.2022 - 02.2024
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Sell and offer memberships in various locations and important points of the city.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
Merchandise Associate
Sams Club
08.2022 - 03.2023
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted, serviced, and thanked all customers.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
Warehouse Logistics Supervisor
CLM Logistics
07.2020 - 08.2022
- Maintained accurate inventory records by updating tracking systems and conducting physical counts.
- Reduced lost or damaged inventory rates through effective storage and handling procedures.
- Increased productivity by initiating cross-functional team collaboration among warehouse departments.
- Implemented targeted training programs and performance reviews to enhance employee performance.
- Facilitated open lines of communication between management, staff members, suppliers, and clients to address any issues promptly effectively.
- Established a safe work environment, implementing comprehensive safety policies and procedures to reduce workplace accidents.
Education
BBA - Bussines
University of Arizona
Tucson, AZ05-2027
High School Diploma -
Nogales Highschool
Nogales, AZ05-2021
Skills
- Forklift operation
- Truck loading and unloading
- Warehouse organization
- Problem-solving
- Shipping and receiving
- Safety protocols
- Time management
- Well performance under pressure
Certification
- Licensed electric forklift driver.
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Forklift Operator
Sams Club
02.2024 - 04.2025
Merchandise Associate
Sams Club
08.2022 - 03.2023
Front Desk Assistant
Sams Club
03.2022 - 02.2024
Warehouse Logistics Supervisor
CLM Logistics
07.2020 - 08.2022
BBA - Bussines
University of Arizona
High School Diploma -
Nogales Highschool
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