Carlos Contreras Anguiano
Lodi,USA
Summary
Resourceful professional with background in automotive and machinery parts sales. Known for high productivity and efficiency in task completion, excels in inventory management, customer relationship building, and problem-solving skills. Brings strong organizational abilities, effective communication, and teamwork skills to excel in fast-paced environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Parts Specialist
Belkorp Ag, LLC
Stockton, CA
05.2024 - Current
- Provided exceptional customer service by assisting customers in identifying and selecting the right parts for their specific needs
- Maintained accurate inventory records, ensuring that all parts were properly accounted for and readily available for sale
- Collaborated with suppliers to negotiate pricing and secure favorable terms, resulting in cost savings of XX%
- Developed and maintained strong relationships with key clients, leading to repeat business and increased sales
- Processed sales transactions efficiently and accurately using point-of-sale systems
- Managed incoming phone calls from customers, addressing inquiries about parts availability, pricing, and compatibility
- Performed regular stock checks to identify low inventory levels and promptly reorder necessary parts
- Collaborated with the warehouse team to ensure timely delivery of ordered parts to customers' locations
- Resolved customer complaints or issues regarding incorrect orders or defective parts in a professional manner
Service Advisor
Chase Chevrolet
Stockton, CA
01.2020 - 05.2024
- My experience for this position is that I'm great talking to customers and helping them with their service needs, I have 5 years of customer service experience and will always make sure customers are happy with their service.
- I'm honest and reliable and know how to multitask.
- I communicate between customers and technicians and find out the concerns that customers are having with their vehicle.
- Once the technician finds the concern, the technician communicates with me with parts that are needed to fix the issue.
- Once I receive the information from the technician, I add the cost of parts and labor and write up a quote for the customer and then communicate with them to find out if they approve the repairs.
- If repairs are approved, the technician will go ahead and repair the customers vehicle.
- I also have 3 years of computer services and able to learn quick.
- We receive about 10 or more calls a day and help customers over the phone and schedule appointments and communicate with them on their vehicles that are in service.
- I have about 5 years of supervisor experience and have managed about 10 to 15 techs.
Automotive Technician
Chase Chevrolet
Stockton, CA
03.2017 - 01.2020
- I have experience with oil changes, maintenances, brake jobs, transmission service, Front differential services, Rear Differential Services, Transfer Case Services, 100k High Mileage Services, Brake bleed services, power steering services, Coolant Flush Services, Tire Service, perform Pre Deliver Inspection on new vehicles, and install accessories.
- Also have knowledge of tools, equipment, and procedures used in overhaul, repair, and adjustment of powered equipment.
- I have operation an care of internal combustion engines, rules of safety in mechanical working environment.
- Able to perform journey level equipment mechanical work including the diagnosis of equipment for both major and or even minor repairs work.
- I work productively with the absence of supervision.
- Accurately determine mechanical repair needs and estimate the cost and time of repairs.
- I'm able to assist in the training and supervision of less experienced personal if needed.
- Tune and test engines and electrical systems while utilizing engine analyzer scope, infra-red tester and other meter and static timer for diesel engines.
- Skillful with the use of variety of tools and equipment.
- I am able to maintain a variety of shop and repair records.
- I understand and carry out oral and written directions when they are given to me.
Lube Technician
Lodi Toyota
Lodi, CA
05.2015 - 01.2017
- This position I would greet customers and help them with their service needs.
- I have experience with changing oil on all Toyota vehicles and would perform maintenance services.
- After inspection of the vehicle was completed and if I found issues with the vehicle, I would go and communicate with the customer on the issues that I found during service and guide them to the best solution of taking care of the problem and with the approval of the customer l, repair the vehicle.
Education
Business Administration - General educational development
Modesto Junior College
Modesto, CA08.2021
General educational development -
San Joaquin Delta College
Stockton, CA08.2015
High school diploma or GED -
Tokay High School
Lodi, CA05.2012
Skills
- Computer Operation
- Auto service management
- Automotive Repair
- Team management
- Typing
- Transmissions
- Mechanical Knowledge
- Dealership experience
- Microsoft Office
- Warehouse experience
- Customer service
- Suspension
- Computer skills
- Supervising experience
- Pricing
- Organizational skills
- Forklift
- Service Technician Experience
- Maintenance
- Time management
- Customer support
- Financial services
- Electrical Experience
- Automotive Diagnostics
- Microsoft Excel
- GM vehicles
- Tire Service
- Bilingual
- Automotive repair
- Brake Repair
- Negotiation
- Data entry
- Automotive diagnostics
- Sales
- Communication skills
- Software testing
- Vehicle Maintenance
- Management
- Oil Change
- Mechanic experience
- Leadership
- Alignment
- Attention to detail
- Team collaboration
- Conflict resolution
- Shipping and receiving
- Warehouse operations
- Parts documentation
- Cycle counting
- Email communication
Certification
- Driver's License Non-CDL Class C, Indefinite
- Forklift Certification, 08/01/25 to 08/01/28
- CPR Certification, 02/01/25 to 02/01/27
Languages
- Spanish, Expert
- English, Expert
Timeline
Parts Specialist
Belkorp Ag, LLC
05.2024 - Current
Service Advisor
Chase Chevrolet
01.2020 - 05.2024
Automotive Technician
Chase Chevrolet
03.2017 - 01.2020
Lube Technician
Lodi Toyota
05.2015 - 01.2017
Business Administration - General educational development
Modesto Junior College
General educational development -
San Joaquin Delta College
High school diploma or GED -
Tokay High School
Similar Profiles
Justin ManriqueJustin Manrique
John Deere Technician V at Belkorp Ag LLCJohn Deere Technician V at Belkorp Ag LLC
Garrett CreightonGarrett Creighton
Service Technician at Belkorp AgService Technician at Belkorp Ag
Sarah ForouharSarah Forouhar
Senior Accountant at Belkorp Industries Inc.Senior Accountant at Belkorp Industries Inc.
DONALD KURTZWEILDONALD KURTZWEIL
Operations Supervisor at ENERGIZER HOLDINGS, INC.Operations Supervisor at ENERGIZER HOLDINGS, INC.
Brenda CuevasBrenda Cuevas
LVN at Best Nest Management, Mule Creek State PrisonLVN at Best Nest Management, Mule Creek State Prison