Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
15
15
years of professional experience
Work History
Key Account Manager
JLM Service And Consultancy
01.2023 - Current
Improved account management by predicting potential competitive threats and outlining proactive solutions.
Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
Analyzed sales and customer data to identify trends and opportunities for increased profitability.
Senior Executive - Accounts
SAINT GOBAIN, Saint Gobain
09.2021 - 12.2022
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Strengthened customer relationships with proactive and collaborative approach to managing needs.
Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
Applied needs-based analysis to assess current satisfaction and importance of various product features to customers.
Prepared forecasts to gain understanding of measures needed to grow business.
Cross-sold products and services to clients to secure additional business and grow revenue streams.
Regional Account Executive
Harinera Del Valle
11.2019 - 10.2021
Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
Attended networking events to build relationships and identify sales opportunities.
Distributed marketing materials to existing and prospective clients to promote products and services.
Reviewed orders and client requests to streamline delivery services and resolve material shortages.
Renegotiated contracts with expiring accounts to continue relationships with current company clients.
Acquired extensive sales data, analyzing inventory and sales trends to predict company production.
Consulted with businesses to supply accurate product and service information.
Informed customers of promotions to increase sales productivity and volume.
Key Account Manager
Phillips Lighting
10.2017 - 12.2018
Improved account management by predicting potential competitive threats and outlining proactive solutions.
Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
Created sales forecasts to target daily, monthly and yearly objectives.
Analyzed sales and customer data to identify trends and opportunities for increased profitability.
Analyzed sales to manage life cycle of product, inventory models and selling rates.
Developed and delivered presentations to key customers to position products and services.
Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
Senior Key Account Manager
FEMSA Coca Cola
07.2013 - 08.2017
Improved account management by predicting potential competitive threats and outlining proactive solutions.
Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
Positioned global capabilities to expand market share.
Analyzed key competitors to respond to competitive threats.
Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
Developed and delivered presentations to key customers to position products and services.
Built and maintained strong client relationships to drive business growth.
Created sales forecasts to target daily, monthly and yearly objectives.
Sales Executive
Nutresa Group
07.2008 - 11.2012
Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Analyzed past sales data and team performance to develop realistic sales goals.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Developed sales strategy based on research of consumer buying trends and market conditions.
Utilized internal lead referral tools to solicit new business opportunities and contacts.
Directed sales support staff in administrative tasks to help sales reps close deals.
Education
Bachelor of Science - High School Teaching
Universidad EAN
Bogota, Colombia
07.2021
MBA - Business Administration And Management
Universidad EAN
Bogota, Colombia
12.2017
Associate of Applied Science - Talent Management And Coaching
University EAFIT
Bogota, Colombia
03.2014
Bachelor of Science - Financial Planning
Universidad Piloto De Colombia
Bogota, Colombia
07.2010
Bachelor of Science - Economics
Universidad Militar Nueva Granada
Bogota, Colombia
12.2006
Skills
Consultative Sales Approach
Sales Program Creation
Account Management
Providing Feedback
Revenue Generation
Stakeholder Relationship Management
New Business Opportunities
Account Development
Business Development
Territory Management
Customer Service and Assistance
Category Growth
Timeline
Key Account Manager
JLM Service And Consultancy
01.2023 - Current
Senior Executive - Accounts
SAINT GOBAIN, Saint Gobain
09.2021 - 12.2022
Regional Account Executive
Harinera Del Valle
11.2019 - 10.2021
Key Account Manager
Phillips Lighting
10.2017 - 12.2018
Senior Key Account Manager
FEMSA Coca Cola
07.2013 - 08.2017
Sales Executive
Nutresa Group
07.2008 - 11.2012
Bachelor of Science - High School Teaching
Universidad EAN
MBA - Business Administration And Management
Universidad EAN
Associate of Applied Science - Talent Management And Coaching
Global Business Development Director at JLM Management & Consultancy Sdn. Bhd.Global Business Development Director at JLM Management & Consultancy Sdn. Bhd.