Carlos Cordova
Yardley,PA
Summary
Strategic and results-driven banking executive with extensive experience leading high-performing teams, driving business growth, and delivering exceptional client experiences within the financial services industry. Proven track record in branch operations, sales leadership, regulatory compliance, risk management, and relationship banking. Skilled in developing talent, strengthening community partnerships, and creating customer-focused environments that support long-term growth and operational excellence. Trilingual professional fluent in English, Spanish, and Russian.
Senior executive leader with track record of driving strategic initiatives and delivering impactful results. Adept at fostering team collaboration and navigating complex organizational challenges. Skilled in strategic planning, financial management, and operations oversight. Valued for reliability, adaptability, and results-oriented approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
SVP Branch Manager
Wells Fargo
Bucks County
01.2026 - Current
- Provide strategic leadership and direction for overall branch operations, with a strong focus on team development, operational excellence, and long-term business growth.
- Coach, mentor, and inspire high-performing banking professionals by fostering a culture centered on accountability, collaboration, professional growth, and exceptional client service.
- Drive consumer, business banking, and relationship management initiatives through community engagement, financial education, and personalized banking solutions tailored to client needs.
- Lead branch performance by analyzing key business metrics, identifying growth opportunities, and implementing strategic action plans that improve productivity and customer satisfaction.
- Maintain a strong commitment to regulatory compliance, risk management, and ethical leadership while ensuring operational efficiency and adherence to corporate standards.
- Partner closely with regional leadership, internal business partners, and community organizations to strengthen market presence, expand relationships, and support overall organizational success.
VP Business Center Branch Manager III
PNC Bank
01.2025 - 01.2026
- Directed a full-service business center focused on client experience, revenue growth, and risk management.
- Oversaw branch operations, sales performance, compliance, and staff development.
- Built strong consumer and small business relationships through proactive outreach and financial planning support.
- Collaborated with treasury management and merchant services teams to deliver customized banking solutions.
VP Senior Branch Manager II
PNC Bank
01.2024 - 01.2025
- Managed daily branch operations within a high-complexity market environment.
- Led deposit growth initiatives while expanding lending and investment portfolios.
- Maintained strong regulatory compliance standards and relationship-based client service.
AVP Assistant Branch Manager – Business Center
PNC Bank
01.2023 - 01.2024
- Supported strategic branch operations, operational excellence, and sales performance.
- Analyzed performance metrics and implemented market growth strategies.
- Coached and developed staff to consistently exceed branch goals.
Sr.Branch Banker
PNC BANK
Lawrenceville, NJ
04.2022 - 10.2023
- Managed daily branch operations to ensure compliance with banking regulations and policies.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Educated clients on financial products, increasing product adoption and customer satisfaction.
- Collaborated with team members to streamline processes, enhancing operational efficiency.
- Trained and mentored new staff on branch procedures and customer service standards.
- Analyzed client financial needs to recommend tailored banking solutions effectively.
- Developed relationships with local businesses to drive community engagement and enhance brand presence.
- Optimized branch performance by analyzing key metrics and implementing targeted action plans.
- Delivered exceptional service through effective communication skills, empathy towards clients'' needs, problem-solving abilities, and attention to detail in daily tasks.
Human Resources Manager
S&G Services
01.2020 - 01.2022
- Managed recruitment, payroll operations, onboarding, and employment compliance.
- Partnered with ADP to streamline payroll and HR processes.
- Oversaw employee relations, evaluations, and HR policy implementation.
Education
M.A. - Criminal Justice
Rowan University
05-2026
Bachelor of Arts - Law & Justice
Rowan University
Glassboro, NJ05-2025
BBA - International Business Management
Saint Petersburg State University
Saint Petersburg, Russia06-2020
Associate of Science - Criminal Justice and Law Enforcement
Mercer County Community College
Lawrenceville, NJ06-2024
Skills
- Branch Leadership
- Retail & Business Banking
- Risk Management
- Regulatory Compliance
- Sales & Business Development
- Team Development
- Customer Relationship Management
- Financial Planning
- Community Engagement
- Operational Excellence
- Strategic leadership
- Policies and procedures
- Operational excellence
- KPI tracking
- Business development
- Process improvements
- Organizational development
- Human resources management
- Staff development
- Financial management
- Operations management
Certification
- Harvard University – Cybersecurity Certification
- Cornell University – Accounting Certification
- IBMI Berlin – International Law & Human Resources Management
LANGUAGES
English
Spanish
Russian
LEADERSHIP & COMMUNITY IMPACT
- Lawrenceville Township Community Foundation, Trustee
- Latino Employee Business Resource Group (EBRG), Vice President
- NJ Grow Up Great, Financial Wellness Advocate
Timeline
SVP Branch Manager
Wells Fargo
01.2026 - Current
VP Business Center Branch Manager III
PNC Bank
01.2025 - 01.2026
VP Senior Branch Manager II
PNC Bank
01.2024 - 01.2025
AVP Assistant Branch Manager – Business Center
PNC Bank
01.2023 - 01.2024
Sr.Branch Banker
PNC BANK
04.2022 - 10.2023
Human Resources Manager
S&G Services
01.2020 - 01.2022
M.A. - Criminal Justice
Rowan University
Bachelor of Arts - Law & Justice
Rowan University
BBA - International Business Management
Saint Petersburg State University
Associate of Science - Criminal Justice and Law Enforcement
Mercer County Community College