Carlos Coronel
Carlsbad,CA
Summary
Driven Assistant Manager with a proven track record at Wahoos Restaurant, enhancing customer satisfaction and streamlining operations. Expert in staff management and money handling, I significantly reduced cash discrepancies and fostered a team environment that boosted staff morale. My approach to leadership and operational excellence directly contributed to improved service quality and efficiency.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Wahoos Restaurant
07.2016 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Bachelor of Science - Finance
California State University, San Marcos
San Marcos, CA05.2026
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Management
- Staff Training and Development
- Employee Scheduling
- Employee Performance Evaluations
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Wahoos Restaurant
07.2016 - Current
Bachelor of Science - Finance
California State University, San Marcos
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