Overview
Work History
Education
Skills
Timeline
Generic

Carlos Cortes Sarria

521 E 26 TH St Hialeah,FL

Overview

24
24
years of professional experience

Work History

Dental Lab TechnicianIngeniero industrial and

Caralex Dental lab
Hialeah, Florida
08.2019 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked with cross-functional teams to achieve goals.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Recognized by management for providing exceptional customer service.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Achieved cost-savings by developing functional solutions to problems.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.

Director of Logistics

Empresa de contrucciones Industria Electrica
La Habana,, Cuba
08.2008 - 03.2012
  • Oversaw logistics operations to ensure efficient supply chain management.
  • Coordinated transportation schedules to optimize delivery timelines and resources.
  • Developed and implemented strategic logistics plans for operational improvements.
  • Implemented inventory management systems to streamline stock control procedures.
  • Tracked progress against goals using KPIs such as shipping accuracy rate, time from order entry to shipment completion.
  • Monitored inventory levels to ensure timely delivery of goods and services while adhering to company policies.
  • Oversaw the development of transportation plans, ensuring efficient routes were taken while minimizing cost.
  • Assisted in the selection process for new warehouse locations that would best meet operational needs within budget constraints.
  • Collaborated with internal teams such as sales, marketing, finance and IT departments to optimize supply chain management processes.
  • Communicated effectively with shippers, customers, and receivers regarding changes in pick up or delivery status.
  • Fostered strong relationships with local and national vendors and suppliers.
  • Oversaw all logistics functions for key departments, including general engineering, maintenance, tactical and health services.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Established transportation cost standards and economical shipping practices.

General Director

Empresa Importadora Autoimport
La Habana,, Cuba
01.2002 - 07.2006
  • Directed operational strategies to enhance import processes and logistics efficiency.
  • Managed cross-functional teams to improve collaboration and workflow effectiveness.
  • Developed relationships with suppliers to ensure timely product availability and quality.
  • Implemented compliance protocols to meet regulatory standards in import operations.
  • Worked closely with Human Resources department on employee relations matters such as discipline or grievances.
  • Evaluated operational processes regularly for efficiency improvements or cost savings opportunities.
  • Established policies and procedures to ensure compliance with applicable laws and regulations.
  • Negotiated contracts with vendors, suppliers, and customers for goods and services.
  • Created new business initiatives that increased customer satisfaction ratings by 20%.
  • Represented the organization at industry events, conferences, and public meetings.
  • Implemented new technologies to streamline processes and enhance productivity.
  • Monitored progress by establishing plans, budgets and measuring results.

Education

Ingeniero Industrial - ¨Cujae ¨ Cuba

University Center ´jose Antonio Echevarria¨CUJAE
¨La Habana,
07-2009

Skills

  • Dental technology
  • Supply chain management
  • Regulatory compliance
  • Inventory control
  • Data analysis
  • Customer relationship management
  • Logistics coordination
  • Team leadership
  • Verbal communication

Timeline

Dental Lab TechnicianIngeniero industrial and

Caralex Dental lab
08.2019 - Current

Director of Logistics

Empresa de contrucciones Industria Electrica
08.2008 - 03.2012

General Director

Empresa Importadora Autoimport
01.2002 - 07.2006

Ingeniero Industrial - ¨Cujae ¨ Cuba

University Center ´jose Antonio Echevarria¨CUJAE

Similar Profiles

CREATE PROFILE
Carlos Cortes Sarria