Summary
Overview
Work History
Education
Skills
Personalhighlights
Certification
Timeline
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Carlos Coutino

El Paso

Summary

I am a Professional and experienced service technician prepared for this role. Strong focus on team collaboration and achieving results. Reliable and adaptable to changing needs. Skilled in problem-solving, customer service, and technical maintenance. Known for a proactive approach and excellent communication skills; with a proven track record of ensuring equipment functionality and reliability.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Aircraft Fuel Servicer

Versar Global Solutions
10.2022 - Current
  • Refuel aircraft, including but not limited to; all fixed wing, helicopters, and ground aircraft equipment
  • Refuel military tankers
  • Receive fuel loads
  • Defuel operations
  • Fuel truck pretrip
  • Fuel quality control
  • Test-drove vehicles to confirm proper operation before delivering to customers.
  • Refilled automobiles and vehicles with appropriate levels of fluids and lubricants.
  • Checked tools and equipment to prevent accidents and injuries.
  • Provided exceptional customer service, resolving complaints diplomatically and efficiently.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Refrigeration Tech Apprentice

R.E.S.S.
01.2018 - Current
  • Assisted with A/C and heater installs
  • Received service orders
  • Received constructive feedback from mentors, leading to improved performance and increased knowledge.
  • Coordinated with subcontractors and other stakeholders to complete projects on time.
  • Prepared worksite by setting up required tools and supplies.

Line Service Technician

Atlantic Aviation
05.2016 - 10.2022
  • Complete all services requested by customers in a timely and safe manner, such as, aircraft fueling, aircraft towing, oil servicing, aircraft marshalling, baggage handling, charter flight handler, shuttling customers to desired destinations, supervised shift operations, input data and invoice information into company data system, customer billing, and performed end of shift reports directly to management
  • Addressed customer concerns swiftly, cultivating a reputation for excellent customer care
  • Morning Cargo Aircraft Refueling Operations
  • Quality Control of fuel, Fuel holding facilities, Fuel trucks
  • Received fuel truck deliveries from local or out of town companies
  • Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
  • Maintained a clean and organized ramp area, promoting a safe working environment for all team members.
  • Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
  • Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
  • Streamlined refueling processes for increased efficiency and reduced downtime between flights.

Warehouse Associate

Household Furniture Distribution Center
02.2016 - 05.2016
  • Made deliveries around town to customer homes
  • Organized and kept record of inventory inside of warehouse
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Directly reported inventory to warehouse supervisor
  • Maintained a clean work area all around the warehouse

Education

No Degree - CLASS A DRIVERS LICENSE (CDL)

Mountain View Vocational
El Paso, TX
04-2023

Associates Degree -

El Paso Community College- Fire Tech
El Paso, TX
12.2013

High School Diploma -

Eastwood High School
El Paso, TX
05.2013

Skills

  • Class A CDL holder since March 2023
  • CDL Hazmat endorsement holder
  • CDL tanker endorsement holder
  • Over 8 years of fueling experience (jet fuel, avgas, diesel, unleaded)
  • Forklift experience
  • Customer service
  • Adaptive team player
  • Courteous
  • Very good interpersonal skills
  • "Can Do" attitude
  • Mechanically Inclined
  • Computer literate
  • Quick learner
  • Bilingual
  • Great at multi-tasking
  • Attention to small details
  • Punctuality
  • Ability to work under pressure
  • Time Management
  • Leadership
  • Maintains Integrity in any environment
  • Trustworthy

Personalhighlights

  • Energetic work attitude
  • Expert on customer service
  • Outgoing adaptive team player
  • Courteous
  • Very good interpersonal skills
  • "Can Do" attitude
  • Mechanically Inclined
  • Computer literate
  • Quick learner
  • Bilingual
  • Forklift operator
  • Great at multi-tasking
  • Great knowledge of recreational activities
  • Pays attention to small details
  • Punctuality
  • Ability to work under pressure
  • Time Management
  • Leadership
  • Conflict Resolution
  • Adaptability
  • Maintains Integrity in any environment
  • Trustworthy

Certification

  • Tank Vehicle Endorsement (N) - Texas Department of Motor Vehicles.
  • Commercial Driver's License (CDL) - Texas Department of Motor Vehicles.
  • Tanker Hazardous Materials Training — Pipeline and Hazardous Materials Safety Administration.
  • Hazardous Materials Endorsement (HME) - Transportation Security Administration.

Timeline

Aircraft Fuel Servicer

Versar Global Solutions
10.2022 - Current

Refrigeration Tech Apprentice

R.E.S.S.
01.2018 - Current

Line Service Technician

Atlantic Aviation
05.2016 - 10.2022

Warehouse Associate

Household Furniture Distribution Center
02.2016 - 05.2016

High School Diploma -

Eastwood High School

No Degree - CLASS A DRIVERS LICENSE (CDL)

Mountain View Vocational

Associates Degree -

El Paso Community College- Fire Tech

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Carlos Coutino