Carlos Cruz
Hialeah,FL
Summary
Committed to making every customer feel welcome and assisting with any need. Open and positive communicator with calm and level-headed approach to managing client needs and meeting special challenges. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly organized, proactive and punctual with team-oriented mentality. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Same Day Plumbing
Hialeah, FL
02.2023 - 03.2024
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Tracked inventory levels throughout the day and restocked items as needed.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Handled customer complaints in a professional manner.
- Offered suggestions for additional items that may be of interest to customers.
- Promoted special offers and discounts to encourage additional purchases.
- Kept informed about new products arriving at the store on a regular basis.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Answered questions about current promotions and resolved issues according to store policies.
Education
Hialeah High School
Hialeah, FL06-2025
Skills
- Customer Service
- Money Handling
- Conflict Resolution
- Product Recommendations
- Customer Engagement
- Store maintenance
- Cash Register Operation
- Flexible Schedule
- Fluent in english and spanish
- Display building
- Positive and professional
- Product Knowledge
- Cash Handling
- Commercial fishing
- Flexible and Adaptable
- Basic Math
- Friendly, Positive Attitude
Timeline
Retail Sales Associate
Same Day Plumbing
02.2023 - 03.2024
Hialeah High School
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