Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

CARLOS CRUZ

Miami Beach,FL

Summary

Versatile and dedicated professional with expertise in both bar and table service for private events. Demonstrates impeccable attention to detail and proactivity in anticipating guests' needs, ensuring personalized and welcoming service. Skilled in preparing and serving a variety of beverages, from classic cocktails to customized creations, with speed and precision. Organization and hygiene in the work area are priorities, as is effective communication with the host and guests. Their cordial and professional demeanor significantly contributes to the positive atmosphere of the event. Essential for a memorable and seamless experience.

Overview

5
5
years of professional experience

Work History

Personal Assistant

Joan Kron
04.2023 - Current
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.

Server

CB EVENTOS
03.2020 - 12.2024
  • Attentive and detail-oriented, anticipate the needs of the guests. Observe if someone needs another drink, if a plate is empty, or if someone appears to need something.
  • Friendly, smiling, always making eye contact. Take a welcoming approach with the guests present.
  • Memorize guests' orders and preferences, especially in small groups, demonstrating attention and care.
  • Helpful with guests, offering to refill drinks, clear plates, or assist with any need that may arise. (Time)
  • Serve drinks and food quickly and in an organized manner, avoiding long waits. Be careful when serving and clearing plates and glasses, avoiding spills and excessive noise.
  • For a party with a specific menu, first familiarize yourself with the dishes and drinks to be able to answer questions from clients and thus make suggestions to the guests present.

Bartender/Server

T F & L SERVICE, INC
03.2020 - 02.2023
  • Preparation and service of drinks: Preparing classic and personalized cocktails according to the guests' preferences, as well as serving beers, wines, spirits, and other requested beverages.
  • Personalized service: Interacting in a friendly and attentive manner with the guests, offering drink suggestions and ensuring their individual needs are met.
  • Organization and maintenance of the bar/service area: Keeping the work area clean, organized, and stocked with drinks, ice, fruits, and other necessary supplies.
  • upport for table service (when applicable): Assisting in the distribution of snacks and light meals, collecting empty plates and glasses to maintain an organized environment.

Education

Master of Business Administration - Human Resources Management

United Metropolitan College University Center
Brazil, SP
03-2018

Bachelor of Administration - Management Processes ( Adm)

Estácio De Sá College
Brazil, SP
02-2012

Skills

  • Interpersonal communication
  • Adapting to Customer
  • Strong work ethic
  • Multitasking and organization
  • Creative thinking capacity
  • Strong problem solver

Languages

English
Full Professional
Spanish
Professional Working
Portuguese
Native or Bilingual

Timeline

Personal Assistant

Joan Kron
04.2023 - Current

Server

CB EVENTOS
03.2020 - 12.2024

Bartender/Server

T F & L SERVICE, INC
03.2020 - 02.2023

Master of Business Administration - Human Resources Management

United Metropolitan College University Center

Bachelor of Administration - Management Processes ( Adm)

Estácio De Sá College

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CARLOS CRUZ