Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlos Cuadra

Doral,FL

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

4
4
years of professional experience

Work History

Sales Area Manager

Major League Contracting Services
08.2021 - 08.2023
  • Managed a team of 5 individuals at a time overseeing their training and aided in day to day processes until they became adequately experienced in the job, still provided aid on day to day whenever issues occurred particularly during closings
  • Established leads through calling potential clients that reach out for our services, cold calling prospective clients, and canvassing areas where PACE program has been introduced
  • Built lasting relationships with clients through outstanding customer service interactions.
  • Worked independently and efficiently from beginning to end of sales process, from lead creation to sales closing, meeting and exceeding minimum weekly quota
  • Executed proven strategies to hit sales quota and help company achieve goals.
  • Assisted company owner in promoting business through different social media channels
  • Conducted first interviews for potential new hires screening them to make sure they had the skillset necessary for the business and passed my conclusions of each interview to company owner.

Server/Entertainer

El Tucan
02.2019 - 09.2021
  • Provided exceptional hospitality service to each and everyone of our guests
  • Worked closely within a team to ensure service met expectations
  • Worked with monthly sales quota which had to be met no questions asked
  • Upsold products to clients constantly while making sure clients remained in a great mood
  • Communicated with guests clearly and with good humor to encourage laughter and excitement.
  • Adapted to various performance styles to suit diverse audiences.
  • Made sure energy levels always remained high at my tables as was expected for position
  • Managed time efficiently to ensure no clients felt unattended while keeping up same high quality of service from table to table.

Education

High School Diploma -

Holmes Braddock Senior High School
Miami, FL
2019

Skills

  • Communication skills (4 years)
  • Problem-Solving Strengths (4 YEARS)
  • Sales (2 years)
  • Closing contracts (2 years)
  • Management (2 years)
  • Door-to-door (2 years)
  • Cold calling (2 year)
  • Team Management (2 years)
  • Complex Negotiations (3 years)
  • Inside and Outside Sales (4 years)

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Area Manager

Major League Contracting Services
08.2021 - 08.2023

Server/Entertainer

El Tucan
02.2019 - 09.2021

High School Diploma -

Holmes Braddock Senior High School

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Carlos Cuadra