Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Area Manager
Burlington Distrubution Center
Riverside, CA
10.2022 - Current
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Collaborated with other departments to coordinate workflow processes between teams.
Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Assessed company operations for compliance with safety standards.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Warehouse Supervisor
Lowes
Perris, CA
04.2014 - Current
Ensured appropriate staffing levels to meet production demands.
Developed and implemented safety policies and procedures for the warehouse team.
Coordinated with other departments to ensure smooth flow of materials.
Supervised loading and unloading of materials from incoming trucks.
Enforced company policies related to employee conduct in the workplace.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Held staff meetings to share project information and address specific issues.
Operations Manager
Bentley Prince Street Inc.
City of Industry, CA
02.2009 - 10.2013
Developed and implemented operational procedures to ensure quality standards are met.
Maintained accurate inventory records to track stock levels and minimize costs.
Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
Addressed customer concerns with suitable solutions.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Manufacturing Supervisor
Bentley Prince Street Inc.
City of Industry, CA
01.2005 - 01.2009
Provided technical guidance to staff on manufacturing processes and troubleshooting issues.
Supervised a team of 30+ employees in the manufacturing area.
Performed regular maintenance checks on machinery used in the manufacturing process.
Assisted machine operators with completing, inspecting and transporting finished pieces.
Evaluated and assessed personnel to identify potential candidates for promotion.
Placed orders for new parts and materials for operations.
Noted equipment problems and requested maintenance support to minimize downtime.
Quality Control Supervisor
Bentley Prince Street Inc.
City of Industry, CA
01.2001 - 02.2005
Collaborated cross-functionally with supervisors from departments such as Tufting and Finishing to coordinate effective solutions to systemic problems, resulting in direct reductions in error and rework rates.
Performed regular maintenance on equipment used in quality assurance processes.
Implemented continuous improvement initiatives aimed at improving overall product quality.
Performed inspections on incoming raw materials, components, and finished products.
Prepared monthly reports on Quality Control activities for management review.
Audited production floor and monitored metrics, verified adherence to standard work instructions and corrected deficiencies.
Enforced company policies, answered coworkers' questions and trained new personnel.
Education
GED -
Buena Vista High School
Corona, CA
8 2002
Skills
Relationship building and management
Process Improvement
Team Development
Recruitment and hiring
Staff Training and Development
Accomplishments
Successfully implemented, trained and obtained ISO 9000 certification.
Completed Gallup Strengths based organization and obtained certificate for mentoring coach
Conducted safety training based on DuPont's safety training techniques.
Certification
Carpet cleaning, repair and installation certificate.