Carlos Cuevas
Tulsa
Summary
Four plus years of work experience involving rapid paced money handling, and marketing. Bilingual with Excellent conflict resolution skills. An innate technical ability to learn, adapt, and problem solve in many different scenarios. Known for impeccable customer service and communication skills. With an astute understanding of people, numbers, and general industry awareness. As well being incredibly consistent, organized, and efficient.
Overview
4
4
years of professional experience
Work History
Customer Sales Associate
Walgreens
09.2023 - 12.2025
- Processed customer transactions efficiently and with quality customer service.
- Took out the trash daily and cleaned both the break and bathrooms consistently
- Greeted and engaged with every customer who came in the store as well as when I performed duties outdoors.
- Drove to pick up needed photo equipment from other stores when we ran low
- Ran The photo department as needed, which included making passport photos, large canvases and hundreds of photos at a time while simultaneously working the register or the floor with customers.
- Assisted customers on the floor in product searching or product selection
- Excellent customer service with a focus on listening, understanding and helping
Customer Service Associate
Ross Dress for Less
12.2022 - 09.2023
- Operated the register timely and efficiently
- Managed the dressing rooms when needed
- Put away and organized multiple racks of clothes daily
- Translated for Spanish speaking customers as needed
- Packed and unpacked boxes in the stock room
- Unloaded Truck shipments
Crew Trainer
McDonalds
07.2021 - 10.2022
- Started as a crew member working the register then the window and worked up to being a crew trainer in less than a year
- Special focus on window efficiency and front end customer service
- Trained new crew members on front end and window procedures
- Monitored crew member performance and ensured everyone follow proper health code guide lines
- Resolved customer complaints quickly and easily e
- Greeted and thanked every customer
Education
High School Diploma -
Will Rogers College High Scool
Tulsa, OKSkills
- Communication and Teamwork
- Organization
- Industry Awareness
- Problem Solving
- Customer Service
- Marketing
- Cash Handling
- Spanish
- Conflict Resolution
- Technical Ability to Learn
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Customer Sales Associate
Walgreens
09.2023 - 12.2025
Customer Service Associate
Ross Dress for Less
12.2022 - 09.2023
Crew Trainer
McDonalds
07.2021 - 10.2022
High School Diploma -
Will Rogers College High Scool