Carlos David Gonzalez
East Hartford,CT
Summary
Dynamic hands on leader with a proven track record at Aspen Square Management, adept in property operations and team development. Spearheaded initiatives that slashed annual expenditures by 10% and enhanced tenant retention by 22%. Excelled in preventive maintenance, staff training, and project management, showcasing exceptional negotiation and interpersonal skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
District Operations Supervisor, Maintenance
Aspen Square Management
01.2004 - Current
- Oversaw operations for a portfolio of 1000 residential units across 10 properties in Western Massachusetts, as well as traveling to supervise portfolios in Pennsylvania, Ohio and Michigan, ensuring consistent standards across multiple regions
- Originally managed a portfolio in Florida, where developed a strong foundation in maintenance operations, before relocating to Western Massachusetts to manage a larger, more complex regional portfolio
- Directed and managed a team of 20+ maintenance staff, including hiring, training, and performance evaluations, fostering a culture of high performance and accountability
- Actively involved in the training department for 4 years while holding District role
- Led the annual budget-building process, working closely with National management to establish maintenance and repair budgets, forecasting costs, and identifying cost-saving opportunities that resulted in a 10% reduction in annual expenditures
- Implemented preventive maintenance programs across multiple properties that reduced emergency repair needs by 30%, ensuring tenant satisfaction and reducing downtime
- Worked directly with property managers to address tenant concerns, resolve maintenance issues, and ensure proper upkeep of facilities, leading to a 22% increase in tenant retention over 5 years
- Managed daily operations, including work order assignments, invoicing approval, property inspections, budget tracking, and compliance with safety standards and regulatory requirements
- Coordinated large-scale renovation projects and major repairs, ensuring completion on time and within budget, while adhering to local and regional regulations
- Acted as the primary point of contact for emergency maintenance needs, troubleshooting complex issues and making real-time decisions to minimize disruptions to tenants
- Developed and implemented detailed reporting systems to monitor maintenance performance and track project timelines
- Skills: Property Management & Operations, Team Leadership & Staff Development, Preventive Maintenance & Repairs, Budget Development & Financial Forecasting, Vendor Management & Contract Negotiation, Regulatory Compliance (Safety, EPA, OSHA), Conflict Resolution & Tenant Relations, Project Coordination & Renovation Oversight, Work Order & Maintenance Management Software
Education
DeWitt Clinton High School
Skills
- Team Leadership & Staff Development
- Preventive Maintenance & Repairs
- Budget Development & Financial Forecasting
- Vendor Management & Contract Negotiation
- Regulatory Compliance (Safety, EPA, OSHA)
- Conflict Resolution & Tenant Relations
- Project Coordination & Renovation Oversight
- Work Order & Maintenance Management Software
- Recruiting and Hiring
References
Available upon request.
Certification
- CPO
- EPA-Universal
- Asbestos Accreditation Under TSCA Title II
Timeline
District Operations Supervisor, Maintenance
Aspen Square Management
01.2004 - Current
DeWitt Clinton High School
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