Carlos D. Bass
Pontiac,USA
Summary
Dynamic leader with extensive experience across hospitals, schools, supply chains, and manufacturing. Achieved Joint Commission Accreditation through enhanced operational performance and regulatory compliance. Expertise in team building and employee training, promoting excellence and safety in environmental services. Resourceful Director of Environmental Services recognized for high productivity and effective waste management strategies. Resourceful Director of Environmental Services known for high productivity and efficient task completion. Specialized in waste management, regulatory compliance, and sustainable operations management. Excel in leadership, problem-solving, and communication, ensuring smooth operation and team synergy in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Manager
McLaren Flint
Flint, Michigan
04.2025 - Current
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Conducted performance reviews for team members.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Coached, mentored and trained team members in order to improve their job performance.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Machine Operator
Airboss Flexible Products
Auburn Hills, Michigan
02.2025 - Current
- Inspect finished workpieces to ensure conformance with specifications.
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Carry out regular safety checks on machinery prior to operation.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Comply with company policies regarding quality control procedures.
Director of Environmental Services
Xanitos (McLaren Pontiac and Oxford Mi)
Pontiac, MI
12.2022 - 01.2025
- Oversaw the daily operations of the environmental services staff.
- Assessed departmental budget needs and allocated resources accordingly.
- Trained, supervised, and evaluated environmental services personnel.
- Reviewed current practices to identify areas for improvement in efficiency.
- Conducted regular meetings with staff to discuss performance objectives.
- Investigated customer complaints related to environmental issues.
- Performed inspections to ensure compliance with safety regulations.
- Trained team members in proper cleaning and sanitizing procedures.
Manager of Environmental Services
Xanitos (Mclaren Pontiac and Oxford)
Pontiac, MI
03.2019 - 12.2022
- Company Overview: McLaren Hospital - Pontiac, MI - 320 beds.
- Ensured compliance with appropriate infection prevention, safety, OSHA, Joint Commission, and regulatory standards.
- Interacted with client management and maintained effective client and customer relations at all levels of the client organization, including conducting monthly rounding with each unit (nursing) director.
- Conducted quarterly employee rounding.
- Provide overall direction and manage performance for all front-line employees, ensuring employee development, engagement, and compliance with human resource-related policies and standards, including conducting applicable rounding.
- Developed operational component forecasts and conducted employee and manager retraining as needed to improve our patients' satisfaction scores (HCAHPS).
- Passed Joint Commission Accreditation (JCAHO).
- McLaren Hospital, Pontiac, MI, 320 beds.
Assistant Director of Custodian Services
SSC Compass
Rochester Hills, MI
09.2018 - 03.2019
- Company Overview: Rochester Hills School District, Rochester Hills, Michigan, 12 Schools Building.
- Responsible for the cleanliness and safety of all 12 schools' facilities.
- Conducting weekly rounding with each school's principal.
- Yearly evaluations for managers and employees.
- Ordering school supplies.
- Hiring, disciplinary actions, payroll of each employee, and maintaining monthly budgets.
- Rochester Hills School District, Rochester Hills, Michigan, 12 Schools Building.
Assistant Director of Environmental Services
Sodexo
Detroit, MI
02.2017 - 08.2018
- Company Overview: Children's of Michigan Hospital - Detroit, Mi
- Plan, organize and monitor all aspects of the department while working closely and supporting the director.
- Work with the manager on a patient's satisfaction score (HCAHPS).
- Payroll, Develop work schedules and inspect their work to ensure it meets the facility's cleanliness.
- Hire, train & coach, and manage budget.
- Children's of Michigan Hospital - Detroit, Mi
Lead Supply Chain
St. Joseph's Mercy Hospital
Pontiac, Michigan
01.2010 - 01.2017
- Company Overview: Lead Supply Chain.
- Responsible for scheduling approximately 25 employees.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Handled shipping and receiving orders of hospital supplies.
- Monitoring and optimizing inventory levels to minimize stockouts and carrying costs.
- Utilized various software and tools to streamline processes and optimize performance.
Associate Labor Relation Manager
Hackley Hospital
Muskegon, MI
01.2007 - 01.2010
- Responsible for implementing policies and procedures.
- Policy interpretation.
- Negotiating contract agreements with union leadership.
- Handling labor disputes.
- Ensuring compliance with labor law and maintaining positive working relationships between management and the workforce through effective communication and conflict resolution.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Oversaw daily operations, maintaining efficiency and quality standards.
Education
Associate of Science - Business Administration
University of Phoenix
true06.2025
High School Diploma -
University of Phoenix
true01.2019
High School Diploma -
Pontiac Northern Hight School
Pontiac, MI01-1990
Skills
- Project management
- Regulatory compliance
- Data analysis
- Customer service
- Team building
- Employee training
- Budget management
- Conflict resolution
- Employee relations
- Contract management
Locations
- Mclaren Hospital, Pontiac, MI
- Mclaren Oxford, Oxford, MI
- Rochester Hills School District, Rochester Hills, MI
- Children's of Michigan Hospital, Detroit, MI
- St. Joseph's Mercy Hospital, MI
- Hackley Hospital, Muskegon, MI
- University of Phoenix, Troy, MI
- Oakland Community College, Auburn Hills, MI
Timeline
Manager
McLaren Flint
04.2025 - Current
Machine Operator
Airboss Flexible Products
02.2025 - Current
Director of Environmental Services
Xanitos (McLaren Pontiac and Oxford Mi)
12.2022 - 01.2025
Manager of Environmental Services
Xanitos (Mclaren Pontiac and Oxford)
03.2019 - 12.2022
Assistant Director of Custodian Services
SSC Compass
09.2018 - 03.2019
Assistant Director of Environmental Services
Sodexo
02.2017 - 08.2018
Lead Supply Chain
St. Joseph's Mercy Hospital
01.2010 - 01.2017
Associate Labor Relation Manager
Hackley Hospital
01.2007 - 01.2010
Associate of Science - Business Administration
University of Phoenix
High School Diploma -
University of Phoenix
High School Diploma -
Pontiac Northern Hight School
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