Miriam Zambrano
Summary
Organized and detail oriented cashier with 10+ years of cash handling and customer service experience. Enthusiastic Customer Service Representative who follows policies and procedures while offering a friendly customer environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Nutrition Services Assistant
Norwalk La Mirada School District
08.2019 - Current
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
- Provided exemplary service to students, staff, and visitors.
- Contributed to a safe, inclusive work environment by consistently adhering to company policies and demonstrating respect for all team members and customers.
- Maintained positive relationships with students, fostering an enjoyable cafeteria atmosphere during meal times.
- Served as a positive role model for students displaying appropriate behavior while working in a high-pressure environment.
Cashier
Albertsons
04.2007 - 04.2020
- Processed POS transactions, including checks, cash, debit and credit purchases and refunds.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Worked closely with customers to solve problems and handle customer complaints.
- Engaged customers warmly and provided immediate and dedicated assistance.
- Promoted sales and customer satisfaction by maintaining organized and tidy checkout areas.
Deli Clerk
Albertsons
04.2007 - 04.2020
- Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Used downtimes to prepare ingredients and restock supplies for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
High School Diploma -
Universidad Autonoma de Sinaloa
El Rosario, MexicoSkills
- Exceptional customer service
- Reliable
- Friendly
- Energetic
- Approachable
- Team player
- Organized
- Strong work ethics
Certification
- CPR
Languages
Spanish
Full Professional
Timeline
Nutrition Services Assistant
Norwalk La Mirada School District
08.2019 - Current
Cashier
Albertsons
04.2007 - 04.2020
Deli Clerk
Albertsons
04.2007 - 04.2020
High School Diploma -
Universidad Autonoma de Sinaloa
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