Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Carlos Dergham

Zouk Mikael

Summary

  • Dynamic and detail-oriented professional with extensive experience in hospitality and event coordination. Proven ability in guest relations and time management, enhancing customer satisfaction. Skilled in banquet coordination and team collaboration, consistently delivering exceptional service and optimizing operational efficiency. Committed to maintaining high standards in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Waiter and Food Runner

Anassa Hotel
07.2025 - Current
  • Deliver high standard luxury hotel.
  • Supported seamless guest experiences.
  • Excellent Knowledge of menu.
  • Daily cleanliness and mise en place (HACCP Standards).

Event Coordinator

Freelance
04.2025 - 06.2025
  • Coordinated logistics for events, including venue selection and vendor management.
  • Assisted in developing event timelines and schedules to ensure smooth execution.
  • Managed attendee registrations and communications to enhance participant experience.
  • Supported budget tracking and expense management for various events.
  • Collaborated with clients to understand event objectives and requirements.

Chef De Partie - Internship

Odin Mzaar
05.2023 - 07.2023
  • Prepared and organized ingredients for daily menu items, ensuring freshness and quality.
  • Assisted in cooking and plating dishes, maintaining presentation standards.
  • Collaborated with kitchen team to streamline food preparation processes, enhancing efficiency.
  • Maintained cleanliness and sanitation of workstations, adhering to health regulations.
  • Adapted quickly to changing kitchen demands during peak service times, ensuring timely meal delivery.

Administrative Assistant

Aintoura Basketball (Division 2)
01.2017 - 01.2022
  • Coordinated team schedules, ensuring efficient allocation of resources and timely communication among staff.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Developed and maintained filing systems, improving accessibility and accuracy of important documents.
  • Assisted in organizing events, contributing to successful execution through effective planning and coordination.

Wedding and Events Coordinator

Freelance
05.2018 - 11.2021
  • Coordinated project timelines, ensuring alignment with client expectations and deliverables.
  • Developed client communication strategies, enhancing engagement and satisfaction levels.
  • Managed logistics for events, optimizing resource allocation and operational efficiency.
  • Streamlined administrative processes, reducing response times and improving workflow efficiency.
  • Collaborated with cross-functional teams to ensure successful project execution and implementation.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.

Waiter

Al Baladi Restaurent
03.2019 - 09.2021
  • Delivered exceptional customer service, addressing inquiries and resolving complaints promptly.
  • Managed multiple tables efficiently, ensuring timely order taking and delivery.
  • Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
  • Maintained cleanliness of dining areas, contributing to a welcoming environment for guests.
  • Developed strong relationships with regular customers, fostering loyalty through personalized service experiences.

Assistant Chef

BBQ BROS
05.2018 - 09.2019
  • Supervised kitchen staff to ensure adherence to food safety and sanitation standards.
  • Collaborated with head chef to develop new menu items and enhance culinary offerings.
  • Organized kitchen workflows to optimize efficiency during peak service hours.
  • Streamlined inventory management processes, reducing waste and ensuring ingredient availability.

Education

Bachelor of Hotel Management And Tourism - Food And Beverage Management

Notre Dame University
Zouk Mosbeh, Lebanon
06-2024

BT - Accounting And Information Technology

Ecole Sainte Rita
Dbayeh, Lebanon
05-2019

Skills

  • Strong multitasking
  • Time management
  • Customer service
  • Attention to detail
  • Professional appearance
  • Decision-making
  • Guest relations
  • Leadership
  • Team collaboration
  • Banquet coordination
  • Reliability and punctuality
  • Verbal and written communication

Certification

  • Dean's Honor List - Spring 2021
  • IEMA - Deloitte-Green skills fora green economy - March 2024
  • ProAbled Academy-Inclusive Hospitality - May 2024

Additional Information

INTERESTS:


  • Sports and athletics interest.
  • Scout du Liban.
  • Student clubs at Notre Dame University - Vice President and Treasurer.
  • Member of Accounting and Finance club at Notre Dame University.
  • Member of HTEC club at Notre Dame University.

Languages

English
Advanced (C1)
French
Upper intermediate (B2)
Arabic
Bilingual or Proficient (C2)

Timeline

Waiter and Food Runner

Anassa Hotel
07.2025 - Current

Event Coordinator

Freelance
04.2025 - 06.2025

Chef De Partie - Internship

Odin Mzaar
05.2023 - 07.2023

Waiter

Al Baladi Restaurent
03.2019 - 09.2021

Wedding and Events Coordinator

Freelance
05.2018 - 11.2021

Assistant Chef

BBQ BROS
05.2018 - 09.2019

Administrative Assistant

Aintoura Basketball (Division 2)
01.2017 - 01.2022

Bachelor of Hotel Management And Tourism - Food And Beverage Management

Notre Dame University

BT - Accounting And Information Technology

Ecole Sainte Rita

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